Program Manager, FSP - Santa Monica (Partial Remote)

MedStar Health; Los Angeles (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading health service organization is seeking a Full Service Partnership Program Manager to oversee operations within the Mental Health department. This role requires a valid license and extensive experience in clinical supervision, project management, and adherence to funding standards. The successful candidate will enhance service delivery quality while managing a collaborative team in Los Angeles.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement plan

Employee Assistance Program (EAP)

Qualifications

• Required certification and two years' experience providing supervision.
• Outstanding clinical review skills are necessary.
• Knowledge of trauma informed services and methodologies.

Responsibilities

• Oversee the FSP program ensuring high-quality services.
• Provide individual and group clinical supervision for clinicians.
• Monitor administrative aspects of the agency's DMH contracted FSP program.

Skills

Clinical supervision

Training skills

Team-building skills

Time management

Organizational skills

Education

California Licensed Clinical Social Worker

Licensed Marriage Family Therapist

Licensed Clinical Psychologist

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Database applications

Job description

Reports to: Director

Department: Mental Health

Schedule: Monday - Friday, 8am - 4:30pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary:

The Full Service Partnership Program Manager will oversee the FSP program for adults. In addition, the Program Manager will monitor and ensure that FSP provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will also provide clinical supervision for direct practice clinicians. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Job Description Essential Duties and Responsibilities:

• In collaboration with supervisor, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted FSP program and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Complete required reporting to funders as outlined by contract requirements.
• Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases.
• Provide individual and group clinical supervision for clinicians and document. according to Board of Behavioral Sciences or Board of Psychology standards.
• Provide individual and team supervision, support, and performance evaluations for all assigned staff.
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.
• Ensure adherence to funding source contract and performance standards.
• Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients.
• Effectively represent agency at funding partner or collaborative meetings.

Job Description Qualifications:

• Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist in good standing with licensing board
• Required certification and two years' full-time, post-graduate experience providing supervision to treatment teams, interns, and/or ASWs and AMFTs
• Outstanding clinical review skills
• Strong training, project management, and team-building skills
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
• Knowledge of trauma informed services, housing first and harm reduction methodologies.
• Experience providing administrative and clinical supervision
• Experience working with people living with mental illness and/or substance abuse
• Contract and quality assurance experience
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications
• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

• Medical Insurance
• Vision Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates

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