Program Manager Executive Health

MedStar Health’s Washington Hospital Center; Washington (District of Columbia); On-site; USD 70,000 - 142,000; Full time

Job summary

An established industry player is seeking a Program Manager for Executive Health to enhance their services through strategic partnerships and high-level care coordination. This role involves overseeing operations, managing staff, and ensuring excellent patient experiences. You will collaborate with various stakeholders to promote program visibility and drive growth. Join a leading healthcare system recognized for its commitment to excellence and innovation, where your leadership will make a significant impact on patient care and community health initiatives.

Qualifications

• 4 years of progressively responsible job-related experience required.
• Managerial experience preferred.

Responsibilities

• Lead and manage departmental staff for excellence and collaboration.
• Oversee daily operations of Executive Health services for personalized care.

Skills

Problem-solving skills

Leadership skills

Verbal communication

Written communication

Business acumen

Education

Bachelor’s degree in related field

Master’s degree in Healthcare Management

Tools

Computer software applications

Job description

General Summary of Position

Department:Lafayette Centre- Building 2

Status:Full Time, 40 hours per week

Schedule:Monday – Friday; 8:00AM – 5:00PM with rotating on-call responsibilities.

Job Summary:

MedStar Health is looking for a Program Manager Executive Health to join our team at MedStar Ambulatory Services- LaFayette.

This position is responsible for growing MedStar Health's Executive Health program through external partnership-building, high-level care coordination, and maintenance of partnerships within MedStar. Develops and maintains long-term positive working relationships with targeted executive audiences who have the need for care services. Serves as the liaison between the external client and the clinic, overseeing the referral process. Oversight includes initiatives in the Washington DC Metro Area and Baltimore Area.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your nextgreat careermove!

Primary Duties:

·Lead, manage, and develop departmental staff, fostering a culture of excellence, professionalism, and collaboration.

·Oversee daily operations of Executive Health services, ensuring seamless, personalized care experiences for all clients.

·Coordinate care pathways and referral protocols for high-profile clients, maintaining confidentiality and service excellence.

·Participate in the Executive Health on-call rotation to support patient needs during evenings and weekends.

·Develop and maintain financial dashboards to track program performance, patient engagement, and ROI.

·Manage billing inquiries across multiple entities, ensuring accurate, timely resolution and high patient satisfaction.

·Serve as the primary liaison with Executive Health clients and partner organizations, building strong strategic relationships.

·Collaborate with internal marketing teams to promote program visibility and support patient volume growth.

·Represent MedStar Health at community events and outreach efforts, driving awareness and engagement.

·Contribute to budget planning and oversee program activities to meet financial and growth targets.

·Partner with MedStar hospitals, urgent care centers, specialty networks, and community groups to advance population health initiatives.

·Monitor patient feedback and satisfaction, implementing service improvements and resolving issues proactively.

·Collaborate with organizational leadership to identify and develop innovative business and service opportunities.

Minimum Qualifications:

·Bachelor’s degree in related field Required and

·Master’s degree Healthcare Management or a related field Preferred

· 4 years of progressively more responsible job-related experience Required and

·Managerial experience Preferred

·Excellent problem-solving skills and ability to exercise independent judgment.

·Business acumen and leadership skills.

·Strong verbal and written communication skills with ability to effectively interact with all levels of management, internal departments, and external agencies.

·Working knowledge of various computer software applications.

This position has a hiring range of $70,428 - $141,710