Program Manager - Employee Benefits

Alliant Insurance Services; Spokane (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

Alliant Insurance Services in Spokane, WA is seeking a qualified candidate for agency management roles. The position involves overseeing program implementation, conducting vendor management projects, and coordinating product development initiatives. Candidates should have a Bachelor’s Degree and at least six years of relevant experience, along with strong leadership, communication, and analytic skills.

We offer competitive benefits designed to meet the needs of our employees, promoting a supportive work environment for team collaboration and professional growth.

Qualifications

• Six (6) or more years related work experience.
• Must continue to meet Continuing Education requirements for license renewal.
• Valid Insurance License.

Responsibilities

• Responsible for medical and ancillary program implementations for new and existing clients.
• Develop marketing programs and materials, and campaign strategies.
• Coordinate TPA / vendor management projects.
• Conduct sales presentations.
• Analyze sales activity or trends.

Skills

Excellent verbal and written communication skills

Excellent leadership

Problem solving

Time management

Advanced analytic skills

Planning and organization

Teamwork

Proficient in Microsoft Office Suite

Education

Bachelor's Degree or equivalent combination of education and experience

Job description

SUMMARY

Responsible for general agency management in association with group sales. Projects include system development, vendor management, and administering all new agency sales and service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for medical and ancillary program implementations for new and existing clients.
• Develops marketing programs and materials, and campaign strategies.
• Coordinates TPA / vendor management projects, including conducting scheduled vendor evaluations.
• Coordinates product development initiatives.
• Works on system development initiatives with service teams, IT and Accounting departments.
• Creates and manages new product / new client implementation process, procedures and guidelines.
• Writes new contracts and reviews existing contracts for compliance and accuracy.
• Defines and monitors customer service delivery and client-touch matrixes.
• Represents the company at trade association meetings to promote services.
• Resolves agency complaints regarding sales and service.
• Analyzes sales activity or trends.
• Assigns work to staff members.
• Plans and directs staff training and development.
• Conducts sales presentations.
• Uses product knowledge to assist brokers and agents with sales work.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Performs other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• Bachelor's Degree equivalent combination of education and experience.
• Six (6) or more years related work experience.
• Must continue to meet Continuing Education requirements for license renewal.
• Valid Insurance License.

SKILLS

• Excellent verbal and written communication skills.
• Excellent leadership, problem solving and time management skills.
• Advanced analytic skills.
• Advanced planning, organization and prioritization skills.
• Ability and motivation to work independently.
• Ability to interface effectively with internal and external clients and executives.
• Ability to work within a team and to foster teamwork.
• Proficient in Microsoft Office Suite.

BENEFITS

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law. Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]. For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits.