Program Manager (East Operations) - 227860

New York State Division of Criminal Justice Services; City of Albany (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

The New York State Division of Criminal Justice Services seeks a seasoned senior manager to oversee the Crime Analysis Center (CAC) network and its day‑to‑day operations.

Reporting to the Deputy Commissioner of OCASP, you will lead policy and strategy development, budgets and contracts, and executive communications, coordinating with facilities, IT, finance, legal services, and partner agencies, while advancing multi‑jurisdictional data sharing and crime reduction initiatives.

Qualifications

• Bachelor’s degree, preferably in Criminal Justice, Computer Science, Information Technology, or closely related field.
• Ten (10) years of increasingly responsible experience, including at least five (5) years in an executive management level position within a law enforcement agency.

Responsibilities

• Supervises, evaluates, coaches, and mentors CAC Directors, including DCJS staff and contractors.
• Provides project leadership for all Crime Analysis Centers including policy development in accordance with the mission of DCJS.
• Oversees and directs the establishment of new Crime Analysis Centers and liaise with appropriate DCJS and local partner staff including operations, information technology, finance, legal services, etc.
• Assists in the preparation of programmatic budget forecasts, annual budgets and revisions for the CAC network.
• Develops plans for adding identified data sources for analysis, dissemination and integration into the day-to-day operations of the law enforcement communities and crime analysis centers.
• Provides direct oversight of the Crime Analysis Coordination Center.
• Represents law enforcement management in the oversight of projects for sharing public safety data across jurisdictional boundaries from multiple sources and systems.
• Identifies new technology products for possible purchase and coordinates reviews by agency Executive staff.
• Evaluates proposed equipment, services and options for addressing specific needs of a Center, often working directly with vendors and suppliers.

Skills

Policy development

Strategy development

Budget management

Contract management

Executive communications

Education

Bachelor’s degree

Job description

Duties Description

Under the supervision of the Deputy Commissioner of the Office of Crime Analysis & Strategic Partnerships (OCASP), the incumbent of this position will be responsible for operational oversight of the Crime Analysis Center (CAC) network. The incumbent will be required to possess a broad range of senior manager expertise in the areas of policy and strategy development, budgets, contracts and executive-level communications. This position will work directly with a wide array of offices within DCJS, including facilities management, operations, information technology, finance, legal services, as well as senior management and staff at other state and local agencies. Duties include but are not limited to:

• Supervises, evaluates, coaches, and mentors CAC Directors, including DCJS staff and contractors;
• Provides project leadership for all Crime Analysis Centers including policy development in accordance with the mission of DCJS and in consultation with the Deputy Commissioner of OCASP;
• Oversees and directs the establishment of new Crime Analysis Centers and liaise with appropriate DCJS and local partner staff including operations, information technology, finance, legal services, etc.;
• Assists in the preparation of programmatic budget forecasts, annual budgets and revisions for the CAC network;
• Develops plans for adding identified data sources for analysis, dissemination and integration into the day-to-day operations of the law enforcement communities and crime analysis centers;
• Provides direct oversight of the Crime Analysis Coordination Center;
• Provides regular written and oral status briefings to the Deputy Commissioner of OCASP as requested;
• Conducts regular site visits to each of the assigned Centers and conducts information-sharing meetings with CAC Directors, Crime Analysis Training Coordinator, Crime Analysis -Technology Coordinator, and other DCJS support staff;
• Maintains a strong understanding of new and emerging technologies and tactics relevant to crime analysis and the operations of the CACs;
• Represents law enforcement management in the oversight of projects for sharing public safety data across jurisdictional boundaries from multiple sources and systems;
• Identifies and addresses obstacles associated with multi-jurisdictional information sharing through the coordination and development of consensus among the State and local stakeholders regarding the implementation of crime reduction initiatives through improved facilities, new equipment, technology and multi-agency cooperation in support of their missions;
• Represents the Deputy Commissioner and DCJS at Federal, State and local agency meetings, gathering confidential information on police activities and crime fighting initiatives to, when permissible, provide DCJS Executive Staff with the most current and up-to-date information on law enforcement strategies;
• Provides assistance, support, and input on planning and funding documents, including grant proposals, budget justifications, technology/business plans and legal agreements (MOU’s) as required;
• Ensures sponsored CACs and CAC staff conform to DCJS’s confidential information policy, audit processes, and all relevant procedures;
• Identifies new technology products for possible purchase and coordinates reviews by agency Executive staff;
• Evaluates proposed equipment, services and options for addressing specific needs of a Center, often working directly with vendors and suppliers, and making recommendations for approving procurement and installation of equipment, systems and technology required;
• Prepares specifications for purchase orders, amendments, and change orders to contracts and purchase orders for CACs;
• Ensures CAC’s produce effective analytical products and provide partner agency staff with the information necessary to make strategic and tactical decisions as they pertain to crime reduction and patrol deployment;
• Delineates differing reporting requirements based on agency mission, available resources, legal constraints, and potential number and location of participating agencies to determine assignments for the DCJS staff and CAC resources to expedite the data dissemination process.

Description

Duties Description

Under the supervision of the Deputy Commissioner of the Office of Crime Analysis & Strategic Partnerships (OCASP), the incumbent of this position will be responsible for operational oversight of the Crime Analysis Center (CAC) network. The incumbent will be required to possess a broad range of senior manager expertise in the areas of policy and strategy development, budgets, contracts and executive-level communications. This position will work directly with a wide array of offices within DCJS, including facilities management, operations, information technology, finance, legal services, as well as senior management and staff at other state and local agencies. Duties include but are not limited to:

• Supervises, evaluates, coaches, and mentors CAC Directors, including DCJS staff and contractors;
• Provides project leadership for all Crime Analysis Centers including policy development in accordance with the mission of DCJS and in consultation with the Deputy Commissioner of OCASP;
• Oversees and directs the establishment of new Crime Analysis Centers and liaise with appropriate DCJS and local partner staff including operations, information technology, finance, legal services, etc.;
• Assists in the preparation of programmatic budget forecasts, annual budgets and revisions for the CAC network;
• Develops plans for adding identified data sources for analysis, dissemination and integration into the day-to-day operations of the law enforcement communities and crime analysis centers;
• Provides direct oversight of the Crime Analysis Coordination Center;
• Provides regular written and oral status briefings to the Deputy Commissioner of OCASP as requested;
• Conducts regular site visits to each of the assigned Centers and conducts information-sharing meetings with CAC Directors, Crime Analysis Training Coordinator, Crime Analysis -Technology Coordinator, and other DCJS support staff;
• Maintains a strong understanding of new and emerging technologies and tactics relevant to crime analysis and the operations of the CACs;
• Represents law enforcement management in the oversight of projects for sharing public safety data across jurisdictional boundaries from multiple sources and systems;
• Identifies and addresses obstacles associated with multi-jurisdictional information sharing through the coordination and development of consensus among the State and local stakeholders regarding the implementation of crime reduction initiatives through improved facilities, new equipment, technology and multi-agency cooperation in support of their missions;
• Represents the Deputy Commissioner and DCJS at Federal, State and local agency meetings, gathering confidential information on police activities and crime fighting initiatives to, when permissible, provide DCJS Executive Staff with the most current and up-to-date information on law enforcement strategies;
• Provides assistance, support, and input on planning and funding documents, including grant proposals, budget justifications, technology/business plans and legal agreements (MOU’s) as required;
• Ensures sponsored CACs and CAC staff conform to DCJS’s confidential information policy, audit processes, and all relevant procedures;
• Identifies new technology products for possible purchase and coordinates reviews by agency Executive staff;
• Evaluates proposed equipment, services and options for addressing specific needs of a Center, often working directly with vendors and suppliers, and making recommendations for approving procurement and installation of equipment, systems and technology required;
• Prepares specifications for purchase orders, amendments, and change orders to contracts and purchase orders for CACs;
• Ensures CAC’s produce effective analytical products and provide partner agency staff with the information necessary to make strategic and tactical decisions as they pertain to crime reduction and patrol deployment;
• Delineates differing reporting requirements based on agency mission, available resources, legal constraints, and potential number and location of participating agencies to determine assignments for the DCJS staff and CAC resources to expedite the data dissemination process.

Qualifications

Minimum Qualifications

Bachelor’s degree, preferably in Criminal Justice, Computer Science, Information Technology, or closely related field AND ten (10) years of increasingly responsible experience, including the successful management of various complex projects. Qualifying experience must also include having served at least five (5) years in an executive management level position within a law enforcement agency.

Preferred Qualifications: Candidate has served at least two (2) years as a director of a DCJS-sponsored Crime Analysis Center.

Additional Comments

Up to 30% travel may be required for this position.

• Appointment will be temporary pending finalization of exempt classification. A permanent exempt appointment will be made as soon as practicable. Incumbents of exempt positions serve at the pleasure of the appointing authority.

Please be advised that the Division of Criminal Justice Services does not currently offer sponsorship for employment visas.

Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity and inclusion.

REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, Inclusion and Accessibility Unit at [e-mail] or [phone].