Program Manager - Discover YOU

City of Boston; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

City of Boston seeks a Program Manager – Discover YOU to lead the Franklin Field Youth Workforce Pathway Program, focusing on workforce readiness, post-secondary education, and personal development. You will deliver the Discover YOU curriculum, support out-of-school programming, and engage youth and families.

You will collaborate with schools and community partners, recruit and retain participants, and ensure documentation meets grant requirements.

Qualifications

• High school diploma or equivalent with 2 years in youth development or related field.
• Assoc. degree may substitute for one year; Bachelor's may substitute for up to two years.
• Experience facilitating youth development programs or educational programming.
• Knowledge of workforce readiness and post-secondary education pathways.
• Strong written, verbal, interpersonal, organizational, and facilitation skills.
• Coordinate activities, manage schedules, maintain records, meet deadlines.
• Proficient in Microsoft Office and Google Workspace; maintain electronic records and reports.
• Bilingual English and Spanish preferred.
• Massachusetts driver’s license and Boston residency required.

Responsibilities

• Plan, coordinate, and facilitate Discover YOU curriculum for grades 9–12.
• Coordinate out-of-school, summer, and holiday programming and events.
• Collaborate with families, schools, and partners to identify needs and improvements.
• Participate in community meetings, gather feedback, report to leadership.
• Support youth recruitment, enrollment, attendance, and engagement.
• Assist Youth Center Coordinator with daily operations: space, supplies, schedules, timesheets, documentation.
• Monitor attendance and program outcomes; prepare periodic progress reports.

Skills

Communication

Facilitation

Organization

Engagement

Bilingual EN/ES

Education

Assoc. degree (Education/Related)

Bachelor's degree substitution

Tools

Microsoft Office

Google Workspace

Job description

Reporting to the Deputy Director or their designee, the Program Manager – Discover YOU provides day-to-day leadership for the Franklin Field Youth Workforce Pathway Program. The position is responsible for planning, coordinating, and facilitating youth development programming for high school students, with a focus on workforce readiness, post-secondary education, and personal development.

The Program Manager leads the delivery of the Discover YOU curriculum, supports out-of-school and summer programming, engages youth and families, and ensures program activities and documentation meet program and grant requirements.

• Plan, coordinate, and facilitate the delivery of the Discover YOU curriculum for youth in grades 9–12, including workshops, group activities, and individualized participant engagement.
• Coordinate out-of-school, summer, holiday, and school vacation programming, including activity schedules, program logistics, youth enrichment opportunities, and special events.
• Collaborate with program leadership, families, schools, and community partners to identify participant needs, address barriers to engagement, and recommend improvements to program activities.
• Participate in community meetings and events, gather feedback, and communicate emerging needs or concerns to program leadership.
• Support youth recruitment, enrollment, attendance, and ongoing engagement.
• Support the BHA Youth Center Coordinator with daily program operations, including space needs, supplies, schedules, timesheets, and required documentation.
• Support the BHA Youth Center Coordinator with daily program operations, including space needs, supplies, schedules, timesheets, and required documentation.
• Monitor participant attendance, engagement, and program outcomes; maintain accurate records and prepare periodic progress reports in accordance with program and grant requirements.
• Participate in YOU Boston staff meetings, professional development, retreats, and other program activities as required.
• Perform other duties as assigned.

• A high school diploma or equivalent and two (2) years of experience in youth development, workforce development, education, recreation, program coordination, or a related field are required.
• An associate degree in Education, Human Services, Social Sciences, Public Administration, or a related field may substitute for one (1) year of the required experience. A bachelor's degree in a related field may substitute for up to two (2) years of the required experience.
• Experience facilitating youth development programs, workshops, group activities, or educational programming.
• Knowledge of workforce readiness, career exploration, post-secondary education pathways, and youth development practices.
• Strong written and verbal communication, interpersonal, organizational, and facilitation skills, with the ability to effectively engage youth, families, community members, and partner organizations.
• Ability to coordinate program activities, manage schedules and resources, maintain accurate participant records, and meet established deadlines.
• Proficiency in Microsoft Office and Google Workspace applications, with the ability to maintain electronic records, track program participation, and prepare reports.
• Ability to exercise sound judgment, maintain confidentiality, and work effectively with youth from diverse cultural, socioeconomic, and educational backgrounds.
• Bilingual proficiency in English and Spanish is preferred.
• Familiarity with the Dorchester community and experience working with neighborhood-based youth programs is preferred.

Must have and maintain a current Massachusetts driver's license.
BOSTON RESIDENCY REQUIRED
Terms:

Union/Salary Plan/Grade: Non-Union/MM2-5

Hours per week: 35