A program management firm in California seeks an experienced Program Manager to oversee projects and ensure customer satisfaction. Responsibilities include managing program budgets, facilitating cross-functional collaboration, and maintaining project schedules from order entry to delivery. The ideal candidate has over 5 years of experience, preferably in the aerospace sector, and possesses strong communication skills. Salary ranges from $80K to $110K annually.
Qualifications
Minimum 5+ years of experience in program or product line management.
Experience in the defense or aerospace industry is preferred.
Strong ability to multi-task and adapt to shifting deadlines.
Responsibilities
Manage communications and ensure customer satisfaction.
Develop and maintain comprehensive project schedules.
Monitor project progress from order entry to final delivery.
Skills
Customer relationship management
Project management
Communication skills
Collaboration
Education
Bachelor’s degree or equivalent
Tools
Microsoft Office Suite
MS Project
ERP/MRP systems
Job description
Key Responsibilities
Serve as the primary point of contact for assigned customers, managing communications and ensuring customer satisfaction.
Develop and maintain comprehensive project schedules, coordinating with engineering, materials planning, quality, logistics, and purchasing teams to track program milestones.
Monitor project progress from order entry through material procurement, build scheduling, testing, and final delivery to ensure compliance with contract requirements and timely execution.
Manage programs through the entire product lifecycle, from initial concept and development through production, delivery, and post-delivery support.
Facilitate cross-functional collaboration to resolve conflicts, prioritize tasks, and support efficient project execution.
Provide clear, timely, and professional communication to leadership regarding program status, challenges, and risk areas, including escalation of issues when needed.
Conduct regular status updates and risk assessments, generate recovery plans, and maintain alignment with customer expectations and business goals.
Deliver clear and effective presentations to both internal leadership and external customers, articulating project status, challenges, and solutions.
Oversee program budgets, labor planning, and resource coordination to ensure projects remain on track financially and operationally.
Support and participate in design reviews and ensure all technical requirements are understood and met with the team.
Maintain thorough documentation of project decisions, commitments, and changes.
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience.
Minimum 5+ years of experience in program or product line management, preferably in the defense or aerospace industry.
Strong written and verbal communication skills; capable of reporting issues and updating effectively to senior leadership.
Demonstrated ability to multi-task, prioritize in a fast‑paced environment, and adapt to shifting deadlines.
Highly organized, self‑directed, and capable of working independently with minimal supervision.
Strong attention to detail and ability to manage complex projects involving multiple stakeholders.
Technical Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong working knowledge of MS Project and ERP/MRP systems.
Experience in budget analysis and labor/resource planning is a plus.