Program Manager, Custom Design Studio

MillerKnoll; Holland (MI); On-site; USD 100,000 - 150,000; Full time

Job summary

MillerKnoll’s Tailored Studio seeks a Program Manager who connects clients, design partners, dealers, Sales, and engineering to translate conversations into clear design briefs and guide work from exploration through delivery.

This role balances design intent with timelines, cost, manufacturability, and long‑term client value, coordinating across internal teams with strong communication and leadership. A PMP/APMP credential is a plus.

Qualifications

• Bachelor's degree in Engineering, Design or Business.
• Minimum of 5 years experience with the Design/ development process.
• Minimum of 2 years project management experience.
• Engineering background a plus.
• PMP Certification (Project Management Professional) or APMP (Associate Product Management Professional) preferred.

Responsibilities

• Coordinate across cross-functional partners to align design direction, feasibility, and business requirements.
• Manage multiple active projects and competing priorities with clear communication and next steps.
• Protect design intent while balancing timeline and manufacturability.
• Support strategic and complex client opportunities requiring strong design coordination and leadership across teams.
• Maintain broad product knowledge across the MillerKnoll brands to inform custom solutions.
• Identify roadblocks, clarify decisions, and communicate status to enable tradeoffs.
• Interpret design intent, organize inputs, and align stakeholders around the desired product experience.
• Perform additional responsibilities as requested to achieve business objectives.

Skills

Strong communication

Multi‑project management

Cross‑functional collaboration

Time management

Independent worker

Leadership and mentoring

initiative & adaptability

Education

Bachelor's degree in Engineering/Design/Business

5+ years design/development experience

2+ years project management experience

Engineering background a plus

PMP or APMP certification

Job description

MillerKnoll’s Tailored Studio seeks a Program Manager who connects clients, design partners, dealers, Sales, and engineering to translate conversations into clear design briefs and guide work from exploration through delivery.

This role balances design intent with timelines, cost, manufacturability, and long‑term client value, coordinating across internal teams with strong communication and leadership. A PMP/APMP credential is a plus.