Program Manager, Custom and Executive Programs

Abundance Network; United States; Hybrid; USD 57,000 - 68,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The Stanford Engineering Center for Global & Online Education (CGOE) seeks a positive, highly motivated Program Manager, Custom and Executive Programs to manage the delivery of custom and executive programs to a global audience. You will interact with Stanford faculty, global clients, and participants, coordinating with vendors and service providers to ensure on-time, within-budget delivery.

This is a 2-year fixed term position with a hybrid work arrangement requiring a minimum of 3 days/week on

Qualifications

• Strong verbal and oral communication skills.
• Highly organized and proactive.
• Analytical and problem solving abilities.
• Ability to meet deadlines and schedules.
• Team player with collaborative mindset.

Responsibilities

• Support the management, planning, and execution of professional education offerings (online, in-person, or blended).
• Work with team members to implement project plans and share responsibilities.
• Provide ongoing program support and address learner inquiries and client expectations.
• Lead and plan meetings, monitor budgets, and review program evaluations.
• Coordinate with senior program managers to handle communications with faculty, stakeholders, clients and participants.
• Collaborate with catering, student services, finance, and instructional technology teams for program delivery.
• Assist in developing materials that support the product/program and plan on-campus events.
• Occasionally work early mornings, evenings, weekends, and travel to support events.
• Develop strategies for product/program development, delivery, and marketing.

Skills

Communication

Organization

Analytical thinking

Deadline-driven

Teamwork

Education

Bachelor’s degree

Tools

Job description

This position has been deemed critical by the School of Engineering Dean’s Office and is exempt from the hiring freeze.

Note: This is a 2 year fixed term position.

Note - Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Work Arrangement: This position is eligible for a hybrid work arrangement with a minimum of 3 days/week working at the Stanford main campus, subject to operational needs.

Budgeted Salary:

The budgeted base salary range for this position is $41.21 to $49.16 per hour.

The School of Engineering

The Stanford Engineering Center for Global & Online Education (CGOE) seeks a positive, highly motivated, customer oriented, and team-focused Program Manager, Custom and Executive Programs to join our team and manage the delivery of custom and executive programs to a global audience. In this fast-paced environment, the successful candidate should have the ability to manage multiple programs, possess a strong attention to detail, thrive in a deadline driven environment, and possess exceptional communication and collaboration skills, including the ability to effectively and inclusively interact with people across cultures.

The successful candidate will support multiple programs that are part of a portfolio of programs delivered live virtually, online asynchronously, and in person on Stanford’s campus. The Program Manager, Custom and Executive Programs will work closely with experienced CGOE Program Managers supporting a variety of clients, faculty, learners, and stakeholders at all levels of the organization. In this role, the Program Manager, Custom and Executive Programs, will interface with Stanford faculty, departments, global clients and participants, and be the primary contact for vendors and service providers. During live virtual and in person events, it is expected that the Program Manager, Custom and Executive Programs will be responsible for making decisions in the best interest of the program, the attendees, and the University.

Given the global and customer-facing nature of our work, this role may be asked to occasionally work early mornings, evenings and/or weekends. This is a wonderful department that works well as a team! If you are looking for a position in a high energy, mission driven environment, this is the job for you! This is a 2-year fixed term position, with the possibility of renewal.

In This Role You Will:

• Support the management, planning, and execution of professional education offerings delivered online, in-person, or blended format.
• Work closely with team members to implement project plans and share responsibilities and support tasks.
• Ongoing program support of existing programs to address learner inquiries and fulfill client expectations.
• Initiate and lead meetings to plan programs, establish and monitor budgets, review program evaluations, and review administrative procedures.
• Coordinate with senior program managers to manage and address faculty, stakeholder, client and participant programmatic communication needs, serving as program point of contact representing CGOE and acting in the best interest of the organization, faculty, and Stanford University.
• Continually collaborate with CGOE internal departments responsible for catering and event services, student services, finance, and instructional technology.
• Assist in the development of materials which support the product/program.
• Assist with the planning and logistical arrangements for various on-campus events.
• Occasionally work early mornings, evenings, and/or weekends to support live virtual and in-person program delivery across time zones
• Occasionally travel to support on-campus and off-site program events

Develops strategies for, implements, and evaluates the development, delivery, sales and marketing of programs or products created by the organization. Responsible for delivering the product/program within scope, on time and within budget. Typical roles include development and execution of product/program strategy, assessing market opportunities, developing a lead conversion strategy, collaboration with marketing team, evaluating the efficacy of products/programs.

Core Duties:

• Understand and communicate the features, benefits, and advantages of the product/program to a target audience.

• Gather, analyze and report on product/program data.

• Execute a tactical plan to meet the product/program objectives.

• Coordinate with vendors to ensure timely delivery of product/program elements.

• Provide administrative support to Product/Program team.

• Track product/program progress against goals and schedule.

• Assist in the development of materials which support the product/program.

Minimum Education and Experience:

Bachelor’s degree and one year of relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Strong verbal and oral communication skills.

• Highly organized.

• Analytical and problem solving skills.

• Ability to meet expected deadlines and schedules.

• Team player.

Physical Requirements:

• Constantly perform desk-based computer tasks.
• Frequently retrieves and transports supplies from storage to set up venues for on-campus programs
• Occasionally lifts boxes of program materials and pushes supply carts between storage and event locations
• Rarely sort/file paperwork.