PROGRAM MANAGER - CRISIS RECEIVING CENTER - CHARLOTTESVILLE (FULL-TIME)

Region Ten CSB; Charlottesville (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

A community service board is seeking a Program Manager II in Charlottesville to manage a 24-hour behavioral health crisis program. The role involves supervising staff, training personnel, and representing the crisis services in community meetings. Applicants must have a Master's degree in a human services field and significant mental health experience, including crisis intervention. This full-time position requires a valid Virginia driver's license and a strong commitment to compliance with policies.

Qualifications

• Master’s degree in human services field, sufficient for licensure.
• Experience in working with individuals in crisis.
• Familiarity with SMI, SED, SUD, ID/DD populations.

Responsibilities

• Manage a 24-hour behavioral health crisis program.
• Assist with training of staff and represent the program in community meetings.
• Coordinate with community partners and ensure compliance with policies.

Skills

Crisis intervention

Staff supervision

Mental health experience

Education

Master's degree in human services

Job description

Req# 79000043

POSITION TITLE: Program Manager II

General Statement Of Responsibilities

Position as part of the crisis continuum in which the incumbent is responsible for managing a 24‑hour program providing behavioral health crisis assessment and intervention. The incumbent reports to the Director III for Region Ten Crisis Services, and receives general supervision rarely, referring specific situations to the supervisor unless clarification or interpretation of policy is needed. The Program Manager II is able to manage difficult situations and assists with training of staff. The Program Manager II may represent the Crisis Services Center in community meetings, liaise with other Region Ten programs, conduct trainings and presentations with stakeholders, and coordinate with community partners. In carrying out position duties, they perform in accordance with applicable professional ethics and established Region Ten policies. The incumbent is expected to function with initiative and utilize independent judgment. The Program Manager II assists the Director III in all compliance and training initiatives. Occasional weekend, overnight and holiday work are required.

Qualifications

• Master’s degree in human services field, sufficient for licensure (required)
• Incumbent must complete DBHDS training to become a Certified Prescreener, and will maintain this credential.

Experience

• Experience in working with individuals in crisis
• Experience scheduling and supervising staff preferred
• QMHP and five years mental health experience required.
• Familiarity with the following populations and applicable resources:
• SMI
• SED
• SUD
• ID/DD

Certification/License

• Licensure as LCSW, LPC, LSATP preferred
• To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required. For business use of a personal car, a certificate of valid personal automobile insurance must be provided.

Schedule: Full‑Time

Grade 12

Location: 502 Old Lynchburg Road, Charlottesville, VA 22903