Program Manager: Community Impact & Innovation

YMCA of Greater Charlotte; Matthews (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

YMCA of Greater Charlotte seeks a Program Manager to lead planning, execution, and evaluation of assigned program areas in alignment with the YMCA mission. You will manage a program budget up to $1M, hire and mentor staff, and collaborate with branch and association leadership to meet financial and service targets.

The role emphasizes data-driven improvements, program development, and strong community partnerships to enhance participant experience and impact.

Qualifications

• 3+ years in program management or supervision.
• Budget management and fiscal accountability experience.
• Experience hiring, supervising, and developing staff teams.
• Strong skills in program development, innovation, and evaluation.
• Ability to analyze data and apply insights to improve performance.

Responsibilities

• Lead planning, execution, and evaluation of assigned program areas to ensure quality and alignment with YMCA goals.
• Manage program budgets up to $1M, with revenue and expense targets.
• Hire, train, supervise, and evaluate front-line supervisors and staff.
• Monitor performance metrics and adjust strategies accordingly.
• Develop program enhancements based on participant needs and industry best practices.
• Foster relationships with members, families, and community partners to support engagement.

Skills

Program management

Budget management

Staff supervision

Data analysis

Tools

MS Office

Job description

YMCA of Greater Charlotte seeks a Program Manager to lead planning, execution, and evaluation of assigned program areas in alignment with the YMCA mission. You will manage a program budget up to $1M, hire and mentor staff, and collaborate with branch and association leadership to meet financial and service targets.

The role emphasizes data-driven improvements, program development, and strong community partnerships to enhance participant experience and impact.