Program Manager - Community Action Team

SMA Healthcare; Ocala (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

Tuition Reimbursement

Paid Leave & Holidays

403b Retirement Plan

Job summary

SMA Healthcare in Florida seeks an experienced leader to direct admission, assessment, and treatment services for participants, coordinating with psychiatrists and staff to ensure quality care. The role includes staff supervision, training, budgeting, and maintaining compliant records in line with policies and Medicaid requirements.

Required qualifications include a Master’s in psychology, social work, or related field, Florida licensure as MH Counselor/CSSW/LMFT, and supervisory experience.

Qualifications

• Master's degree in psychology, social work, or related field.
• Licensed in Florida as a Mental Health Counselor, Clinical Social Worker, Marriage or Family Therapist.
• Three years of experience with children/adolescents with behavioral health needs preferred.
• Three years of supervisory experience preferred.

Responsibilities

• Directs and coordinates the participant admission process and treatment, and support services of the program in coordination with the Psychiatrist.
• Directs and coordinates, for each participant, the comprehensive assessment.
• Participates in assigning work, and performance supervision according to work rules, regulations, policies and procedures.
• Develops and implements staff orientation and training.
• Develops and administers CAT program budget.
• Supervises Credible management assuring maintenance of the participant record in compliance with agency policies, Medicaid, and other third-party payment requirements; trains staff on Credible requirements; regularly reviews participant assessments, treatment plans, and progress notes written by the staff, and supervises individual staff for medical records mastery.
• Conducts periodic reviews of program services and documentation.
• Develops and maintains program policies and procedures and revises as necessary.
• Initiates and maintains relationships, in coordination with other staff, with law-enforcement and other human services agencies, and with informal community resources (e.g., landlords, employers, schools, CMO's, JPO's, etc.)
• Conducts clinical assessments and provides direct clinical treatment and support services to participants.
• Performs on-call duty for crisis intervention and for staff supervision and consultation.
• Completes all other tasks and duties as assigned.

Skills

Patient empathy

Relationship building

Computer skills

Documentation accuracy

Education

Master's degree in psychology or related field

Florida licensure (MH Counselor/CSSW/LMFT)

Tools

Credible case management

Microsoft Office

Job description

• Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance
• Tuition Reimbursement
• Paid Personal Leave and Paid Holiday
• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

Essential Job Functions:

• Directs and coordinates the participant admission process and treatment, and support services of the program in coordination with the Psychiatrist.
• Directs and coordinates, for each participant, the comprehensive assessment.
• Participates in assigning work, and performance supervision according to work rules, regulations, policies and procedures.
• Develops and implements staff orientation and training.
• Develops and administers CAT program budget.
• Supervises Credible management assuring maintenance of the participant record in compliance with agency policies, Medicaid, and other third-party payment requirements; trains staff on Credible requirements; regularly reviews participant assessments, treatment plans, and progress notes written by the staff, and supervises individual staff for medical records mastery.
• Conducts periodic reviews of program services and documentation.
• Develops and maintains program policies and procedures and revises as necessary.
• Initiates and maintains relationships, in coordination with other staff, with law-enforcement and other human services agencies, and with informal community resources (e.g., landlords, employers, schools, CMO's, JPO's, etc.)
• Conducts clinical assessments and provides direct clinical treatment and support services to participants.
• Performs on-call duty for crisis intervention and for staff supervision and consultation.
• Completes all other tasks and duties as assigned.

Qualification Requirements:

To perform this jobsuccessfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of theknowledge, skill, and/or ability required. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.

Minimum Education and/or Experience

Graduation from an accredited school with a Master's degree in psychology, social work, psychiatric rehabilitation or a related human services discipline required. Licensed in Florida as a Mental Health Counselor, Clinical Social Worker, Marriage OR Family Therapist required. Three years of experience working with children/adolescents with behavioral health needs preferred. Three years of supervisory experience preferred.

Knowledge/Skills/and Abilities:

• Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
• Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person's rights and personal preferences in treatment.
• Must be able to demonstrate competency in computer skills.
• Demonstrates knowledge and competency in timely and accurate documentation of client care and in accordance with SMA policy and procedure.

Necessary Special Requirements:

Possession of a valid Florida driver's license, acceptable drivingrecord, and proof of personal automobile insurance if required to drive anSMA vehicle and/or use a personal vehicle for SMA business. Complete State ofFlorida mandatory background screening prior to start of employment. Complete SMA required training during thefirst six (6) months of employment and updated if required.

Physical:

Mobility and ability to bend andreach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual andauditory acuity sufficient to evaluate, intervene, treat, and record clienthealth care needs. Fine motor skillsfor legible and accurate writing of reports, charting, scheduling, dailycorrespondence and presentation. Workendurance ability to work an 8 to 13 hour day with a lunch break aspossible. Routine 8 to 12 hourshifts. Hours and days off mayvary. Weekend and after hour coveragewill be required. Extra hours/rotationof shift may be required. On callduties will be required.

Application:

This classspecification is intended to identify the class and illustrate the kinds ofduties that may be assigned to its incumbents. It should not be interpreted as describingall of the duties whose performance may ever be required of such an employeeor be used to limit the nature and extent of assignments such individuals maybe given.