Program Manager - Clinical (JR 5604)

PATH; California (MO); On-site; USD 70,000 - 84,000; Full time

Job summary

PATH is seeking a Clinical Program Manager to oversee OC Interim Housing clinical operations at the Yale Office in Santa Ana, California. You will supervise shelter operations, including facilities, kitchen, security, transportation and janitorial services, ensuring safe and compliant onsite services.

The role emphasizes supervision, program outreach, contract compliance, and coordination with partners, funders, law enforcement and government stakeholders to advance homelessness services with

Qualifications

• Two (2) years of healthcare or homeless services experience.
• Minimum one year supervising staff in related field.
• CPR/First Aid training required.

Responsibilities

• Operations and Facilities Management & Oversight - provide administrative oversight of core functions including kitchen, security, transportation and janitorial services to ensure safe, compliant onsite operations.
• Staff Support and Development – supervise staff and provide training on compliance and shelter operations/facilities management.
• Neighborhood management – maintain good neighbor relations and ensure shelter operations meet contractual requirements.
• Program Outreach – educate, network and represent programs to local agencies, partners and stakeholders.
• Reports, Contracts and Compliance – review and approve operations/contracts and ensure quality reporting.

Skills

Analytical Skills

Collaboration

Communication

Creativity

Critical Thinking

Ethics & Boundaries

Job description

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

JR 5604

Program Manager (Clinical)

Santa Ana, CA 92704

Salary: $70,304.00 to $83,595.00 annually

Pay Frequency: 24 Pay Periods Per Year

Full Time

Exempt

Driving Required

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our OC Interim Housing Team as the Clinical Program Manager overseeing clinical operations at the Yale Office in Santa Ana, California.

About Path

Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

About Our Ihs Team

PATH’s Interim Housing programs provide low-barrier, high-tolerance settings for program participants, referred to as guests, who are experiencing homelessness and have a variety of complex health, functional and social needs.

About The Operations Program Manager

As part of the OC Interim Housing Team, the Clinical Program Manager will provide supervision to the PATH interim housing sites, focusing on providing safe and stable shelter to individuals experiencing homelessness. This position is directly responsible for supervising onsite shelter operations including kitchen, security, transportation and janitorial services. Position Responsibilities include:

• Operations and Facilities Management & Oversight - In collaboration with Associate Director, provide administrative oversight of the core functions including kitchen, security, transportation and janitorial services to ensure safe and compliant onsite operations.
• Staff Support and Development – Provide direct supervision to staff team and provide training on compliance and shelter operations / facilities management to those engaged in onsite activities.
• Neighborhood management – ensuring adherence to good neighbor policies and that shelter operations comply with contractual requirements. This includes maintaining good relationships with neighbors and completing rounds around the location perimeter to prevent and address any violations.
• Program Outreach – Educate, network, and represent programs to local agencies, partners, community stakeholders, funders, law enforcement, City and County government, residents, etc.
• Reports, Contracts and Compliance – Review and authorize all operations and facilities contracts, ensuring compliance with quality and reporting requirements.

What You Bring

We’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision‑making. Ability to consistently produce high‑quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

Preferred Qualifications

The following education and professional experience is preferred:

• Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• One (1) year of supervisory experience in homeless services or related social services field strongly preferred.

Minimum Qualifications

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations.

Mandatory Requirements

Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
• Tuberculosis Test
• Background Screening
• Drug Test

DRIVING

Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

EMPLOYMENT ELIGIBILITY

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS

We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off‑site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on‑site with no off‑site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

What We Offer

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.