Program Manager - Business PMO

Protingent; Santa Clara (CA); On-site; USD 103,000 - 113,000; Full time

Benefits offered by this job

Insurance plan options

Education/certification reimbursement

Pre-tax commuter benefits

Paid Time Off (PTO)

Administered 401k plan

Job summary

Protingent Staffing is seeking a Program Manager - Business PMO for a contract role in Santa Clara, CA. You will oversee end-to-end project lifecycles, establish governance, and deliver executive-ready updates across IT, Sales, Marketing, and Product teams.

The role requires 3–5+ years in program/project management, familiarity with SAP ERP implementations, and strong communication skills to influence stakeholders up to the C-suite.

Qualifications

• 3–5+ years of program/project management experience, preferably with SAP IBP and SAP S/4HANA ERP implementations.
• Bachelor's degree required or preferred.
• Proven ability to drive multi-phase projects end to end (Plan/Build/SIT/UAT/Cutover).
• Experience with SIT/UAT strategies, defect triage, regression planning and cutover runbooks.
• Hands-on with JIRA and collaborative tooling in an agile delivery model.

Responsibilities

• Facilitate end-to-end lifecycle of interrelated projects within programs; define objectives, scope and milestones.
• Build governance, plans, schedules, and templates for cross-functional projects (IT, Sales, Marketing, Product).
• Deliver consistent program updates to stakeholders and executives; take minutes and communicate progress.
• Define SIT/UAT governance, test scripts, data, defect triage, retesting and go/no-go criteria.
• Coordinate with vendors for fixes and regression testing before retesting.

Skills

Project management

Stakeholder management

Analytical

Communication

Agile/Scrum

Risk management

Education

Bachelor's degree

Tools

JIRA

GDrive

Sheets

Slack

Zoom

Job description

Job Title: Program Manager - Business PMO

Position Description: Protingent Staffing has an exciting contract Program Manager - Business PMO with our client located in Santa Clara, CA.

Job Responsibilities

• Facilitate the end-to-end lifecycle of interrelated projects within programs, and ensure projects are delivered on time and within scope: define project objective, scope, and resource requirements; establish timelines and milestones with gantt charts; manage dependencies and minimize risks; identify and assist in the resolution of conflicts within and between projects; oversee project budgets and resource allocation; and develop methods to monitor project or area progress
• Build, drive, & enforce project management governance, processes, project plans, schedules, and templates for cross-functional, transformational projects supporting various organizations that include but are not limited to: IT, Sales, Channel, Marketing, Product Management, and more
• Ensure program documentation and executive updates are delivered consistently, including taking meeting minutes and communicating project updates to project team members, stakeholders, steering committee members, and C-level executives
• Define and enforce SIT/UAT governance, including ownership of test scripts, test data, defect triage, retesting, and go/no-go criteria
• Working alongside vendors to validate complete fixes and regression testing before business retesting begins
• Drive governance for cutover planning and execution, including runbooks, sequencing, and escalation during go-live
• Provide project management metrics and actionable solutions to help guide leadership decision-making and program prioritization
• Research, analyze, and recommend solutions and best practices, influencing decisions by providing clear insights and structured options
• Work with business stakeholders to identify objectives, KPIs, and key metrics of success to measure project/program progress
• Review and analyze business requirement documents and shepherd the process of clarifying business outcomes with IT's solutioning plans
• Proven ability to communicate technical concepts and business impact to team members and leadership in a manner that is readily understandable and actionable
• Manage and solve scope creep, dependencies, change management, and interventions to ensure project goals are achieved
• Debrief at the end of each project or program launch and incorporate feedback into Lessons Learned
• Partner with cross-functional teams from a resourcing and SME stand point, as well as bridge the gaps and silos for cross-functional workstreams

Job Qualifications

• 3-5+ years of experience in program/project management, with preferred experience leading Supply Chain and Order-to-Cash functions through SAP IBP and SAP S/4HANA ERP implementations
• Preferred completed Bachelor's degree
• Proven ability to drive multi phase projects end to end (Plan/Build/SIT/UAT/Cutover/Hypercare)
• Has built and run SIT/UAT strategies, defect triage, regression planning, and cutover runbooks for ERP go lives
• Hands-on with JIRA, structured RAID logs, and collaborative tooling (GDrive, Sheets, Slack/Zoom) in an agile/iterative delivery model
• Highly analytical, execution-focused, and detail-oriented, with ability to manage competing priorities under tight deadlines
• Strong organizational, facilitation, and communication skills with ability to engage stakeholders at multiple levels
• Project Management certification (PMP, CAPM) preferred
• Familiarity with Agile/Scrum practices and change management principles is a plus

Job Details

• Job Type: Contract
• Pay Range: $75-$82/hr
• Location: Santa Clara, CA (Onsite)
• Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.