Program Manager, Business Operations

Gridware; San Francisco (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health, Dental & Vision (Gold and Plt.

Paid parental leave

Alternating day off (every other Mon)

Off the Grid – 2 weeks paid break

Commuter allowance

Company-paid training

Job summary

Gridware, a San Francisco-based tech company protecting and enhancing the electrical grid, seeks a Program Manager in Business Operations. You will own cross-functional initiatives spanning growth, field operations, and product lifecycle, bringing structure to ambiguous work and aligning stakeholders, milestones, and risks for leadership updates.

You’ll partner with Engineering, Product, Customer Success, Finance, and Legal to deliver on strategic programs, build repeatable processes, and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years in program management or cross-functional roles.
• Proven ability to lead multi-stakeholder programs in fast-paced settings.
• Strong planning, analysis, and communication to translate complexity into clear plans.
• Comfort working with field, hardware, and technical teams.
• Ability to build structure where none exists yet.

Responsibilities

• Own end-to-end execution of cross-functional programs, from scoping through delivery and handoff.
• Define program scope, milestones, owners, and success criteria, and keep them current as priorities shift.
• Drive a portfolio of strategic programs across growth, field operations, and product lifecycle.
• Identify risks and dependencies early, surface trade-offs to decision-makers, and unblock teams.
• Turn what we learn from each program into repeatable playbooks, processes, and tools the company can reuse.
• Build clear program visibility, including dashboards, status reporting, and executive updates, so leadership always knows where things stand.

Skills

Program management

Cross-functional leadership

Strategic planning

Analytical thinking

Communication

Stakeholder management

Hardware familiarity

Education

Bachelor's degree or equivalent

Job description

About Gridware

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.

Role Description

As a Program Manager in Business Operations at Gridware, you'll lead company-wide initiatives spanning growth, field operations, and product and device operations. You'll bring structure to ambiguous, high-stakes work by aligning stakeholders, sequencing the work, and keeping leadership clear on progress, risks, and decisions. You should be equally comfortable working through operational details with your program peersas you are presenting a recommendation to technical leaders. This role reports into Business Operations and partners closely with Engineering, Product, Customer Success, Finance, and Legal.

Responsibilites

• Own end-to-end execution of cross-functional programs, from scoping through delivery and handoff.


• Define program scope, milestones, owners, and success criteria, and keep them current as priorities shift.


• Drive a portfolio of strategic programs across growth, field operations, and product lifecycle.


• Identify risks and dependencies early, surface trade-offs to decision-makers, and unblock teams.


• Turn what we learn from each program into repeatable playbooks, processes, and tools the company can reuse.


• Build clear program visibility, including dashboards, status reporting, and executive updates, so leadership always knows where things stand.

Required Skills

• Bachelor's degree or equivalent practical experience.


• 3+ years of experience in program management, business operations, strategy and operations, or a related cross-functional role.


• Proven track record of leading multi-stakeholder programs from ambiguity to delivery in a fast-paced environment with shifting priorities.


• Strong planning, analytical, and communication skills, with the ability to translate complexity into clear plans and concise recommendations.


• Comfort working with field, hardware, and technical teams, and technical leaders.


• Ability to build structure and process where none exists yet.

$120,000 - $140,000 a year

This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!

Gridware Technologies Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Benefits

Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)

Paid parental leave

Alternating day off (every other Monday)

Off the Grid, a two week per year paid break for all employees.

Commuter allowance

Company-paid training