Program Manager, Authorable Workflows — AI Automation Lead

Google; Boulder (CO); On-site; USD 137,000 - 200,000; Full time

Benefits offered by this job

Bonus

Equity options

Comprehensive benefits package

Job summary

A leading technology company in Boulder, Colorado is seeking a Program Manager to join their gTech Users and Products team. This role requires extensive experience in project management and technology. You will support product launches and drive automation solutions to optimize customer support. Ideal candidates will possess strong analytical skills and the ability to communicate effectively across teams, making a significant impact on user experiences throughout the organization. Competitive salary and benefits are offered.

Qualifications

• 8 years of experience in project management or customer-facing roles.
• 5 years of experience in technology and program management.
• Ability to manage multiple assignments with attention to detail.

Responsibilities

• Work closely with teams to understand business requirements for automated support solutions.
• Help maintain a pipeline and forecast of Authorable Workflows.
• Manage cross-functional communications across multiple teams.

Skills

Project management

Data analysis

Excellent communication

Problem-solving

Education

Bachelor’s degree or equivalent practical experience

Job description

A leading technology company in Boulder, Colorado is seeking a Program Manager to join their gTech Users and Products team. This role requires extensive experience in project management and technology. You will support product launches and drive automation solutions to optimize customer support. Ideal candidates will possess strong analytical skills and the ability to communicate effectively across teams, making a significant impact on user experiences throughout the organization. Competitive salary and benefits are offered.