Program Manager [AQ-19083]

Aquent; San Mateo (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Aquent is partnering with a pioneering mobility company in California to advance autonomous ride-hail infrastructure by deploying critical IT and data systems across operational sites, enabling ground operations for robotaxi fleets.

You will lead cross-functional programs, ensuring site stability during live operations, and collaborate with telecom and security teams to safeguard data and streamline deployments.

Qualifications

• Experience in deploying IT and data infrastructure.
• Strong cross-functional collaboration and translating requirements into solutions.
• Proven ability to manage complex technical challenges and maintain operations.
• Experience coordinating mission-critical programs with diverse teams.
• Skilled in designing strategic planning frameworks.
• Ability to train operations teams and perform root-cause analysis.
• Vendor management experience with external providers and timelines.
• Familiarity with data security and corporate compliance.

Responsibilities

• Drive cross-functional efforts to deploy data and IT infrastructure at operational sites.
• Manage complex technical challenges to keep site operations stable.
• Coordinate mapping, testing, and validation programs for autonomous capabilities.
• Develop site planning frameworks using data-driven insights.
• Train site operations teams and capture insights for future designs.
• Work with telecom providers to optimize install timelines and activation.
• Collaborate with information security to ensure data protection compliance.

Skills

Program management

IT infrastructure deployment

Cross-functional collaboration

Technical problem-solving

Strategic planning

Training operations teams

Vendor management

Data security/compliance

Job description

Aquent is partnering with a pioneering company at the forefront of urban mobility, revolutionizing how people move. This innovative leader is rapidly advancing the commercialization of its autonomous ride-hail service, building essential infrastructure where cutting-edge technology meets real-world application. Join us in shaping the future of transportation.

Are you ready to make a tangible impact on the future of urban mobility? This pivotal role offers a foundational opportunity to directly shape how autonomous fleets operate on the ground. You will be instrumental in deploying essential IT and data infrastructure, supporting autonomous navigation capabilities across operational sites, and ensuring the seamless performance of vital functions like vehicle charging, data offload, maintenance, and repair. Tackle complex operational challenges, expertly bridging operational needs with technical capabilities to enable critical infrastructure for a robotaxi fleet. Lead strategic initiatives, foster cross-functional collaboration, and directly contribute to the rollout of advanced autonomous driving capabilities that will redefine urban transportation.

What You’ll Do

• Drive cross-functional efforts to seamlessly deploy critical data and IT infrastructure across operational sites, effectively translating technical requirements into robust operational solutions.
• Proactively manage complex technical challenges to ensure site-wide stability, guaranteeing seamless performance and uninterrupted service during critical live operations.
• Facilitate and support the coordination of mission‑critical mapping, testing, and validation programs, fostering essential cross‑functional collaboration to accelerate the rollout of advanced autonomous driving capabilities.
• Develop and implement strategic site planning frameworks that serve as the foundational blueprint for operational success, empowering stakeholders with data‑driven insights for informed decision‑making during site evaluations.
• Train and empower site operations teams on existing infrastructure, spearheading root‑cause troubleshooting for localized connectivity issues and integrating these vital operational insights into future site design blueprints.
• Partner strategically with telecommunications providers to optimize installation timelines, holding vendors to stringent schedules and high service standards to achieve rapid and predictable site activation.
• Collaborate closely with Information Security teams to ensure all data ingested from operational sites and third‑party vendors strictly adheres to corporate compliance and data protection requirements.

Must‑Have Qualifications

• Demonstrated experience in program management, specifically related to the deployment of IT and data infrastructure.
• Strong ability to collaborate cross‑functionally, translating technical requirements into operational solutions.
• Proven track record of managing complex technical challenges and ensuring operational stability.
• Experience coordinating mission‑critical programs and fostering cross‑functional collaboration.
• Proficiency in designing and implementing strategic planning frameworks.
• Ability to train and support operational teams, including root‑cause troubleshooting and integrating insights into future designs.
• Experience in vendor management, including holding external providers accountable for timelines and service standards.
• Familiarity with data security principles and compliance requirements, with experience collaborating with information security teams.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.