Program Manager, America's Workforce Academy

Meta; Washington (District of Columbia); On-site; USD 118,000 - 170,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits package

Job summary

Meta is seeking a Program Manager for the America's Workforce Academy (AWA) to lead regional program operations, employer partnerships, and outcome reporting as the program expands. You will coordinate with Meta teams to integrate AI literacy and digital skills into regional programming, while developing playbooks, SOPs, and milestones for scale.

Ideal candidates bring 4+ years in program management or workforce development, experience with multi-stakeholder projects, and strong data analysis

Qualifications

• 4+ years of experience in program management, workforce development, education policy, or stakeholder engagement.
• Experience managing multi-stakeholder projects with concurrent workstreams and external partners.
• Experience with data analysis, reporting frameworks, or outcomes measurement.
• Track record of building and managing relationships with employers, government officials, or advocacy organizations.
• Strong written communication skills, including experience drafting briefings, memos, or reports for senior audiences.

Responsibilities

• Identify, cultivate, and manage relationships with employers across industries to become AWA hiring partners.
• Represent AWA at industry convenings, employer roundtables, and workforce development forums.
• Develop employer-facing materials (partnership briefs, program overviews, outcome summaries) to support recruitment and retention of corporate hiring partners.
• Serve as point of contact for assigned regional program operations, ensuring site coordination, cohort scheduling, vendor management, and delivery timelines are well executed.
• Coordinate with internal Meta teams to align AWA with broader company priorities and integrate technology-focused content into regional programming.
• Develop and maintain program playbooks, standard operating procedures, and milestone events to ensure consistency as AWA scales.
• Ensure consistent program delivery standards and partnership protocols across regions.
• Design and maintain the AWA outcomes framework (enrollment, completion, credential attainment, employment placement, wage gains, employer satisfaction).
• Own all internal and external reporting, including quarterly dashboards, annual impact reports, and ad hoc executive briefings.
• Partner with data/analytics teams to build and maintain reporting infrastructure.
• Ensure partner compliance with Meta grant reporting requirements.
• Prepare data-driven narratives for leadership, policy teams, and external stakeholders.

Skills

Program management

Data analysis

Stakeholder engagement

Written communication

Employer partnerships

Job description

Meta's America's Workforce Academy (AWA) is a flagship initiative connecting underserved communities to career-ready training pathways and employer hiring pipelines. We are looking for a Program Manager to own regional program operations, employer partnerships, and outcome reporting as AWA enters a phase of rapid expansion — with particular focus on the construction-ready pathway.This role requires someone who can operate at the intersection of workforce development, employer engagement, and data-driven program management, ensuring that AWA delivers measurable impact at scale.

Program Manager, America's Workforce Academy Responsibilities:

• Identify, cultivate, and manage relationships with employers across industries to become AWA hiring partners.
• Represent AWA at industry convenings, employer roundtables, and workforce development forums.
• Develop employer-facing materials (partnership briefs, program overviews, outcome summaries) to support recruitment and retention of corporate hiring partners.
• Serve as point of contact for assigned regional program operations, ensuring site coordination, cohort scheduling, vendor management, and delivery timelines are well executed.
• Coordinate with internal Meta teams (product, engineering, policy, communications) to align AWA with broader company priorities and integrate technology-focused content (AI literacy, digital skills) into regional programming.
• Develop and maintain program playbooks, standard operating procedures, and milestone events (hiring ceremonies, graduations) to ensure consistency as AWA scales.
• Ensure consistent program delivery standards and partnership protocols across regions.
• Design and maintain the AWA outcomes framework (enrollment, completion, credential attainment, employment placement, wage gains, employer satisfaction).
• Own all internal and external reporting, including quarterly dashboards, annual impact reports, and ad hoc executive briefings.
• Partner with data/analytics teams to build and maintain reporting infrastructure.
• Ensure partner compliance with Meta grant reporting requirements.
• Prepare data-driven narratives for leadership, policy teams, and external stakeholders.

Minimum Qualifications:

• 4+ years of experience in program management, workforce development, education policy, or stakeholder engagement
• Experience managing multi-stakeholder projects with concurrent workstreams and external partners
• Experience with data analysis, reporting frameworks, or outcomes measurement
• Track record of building and managing relationships with employers, government officials, or advocacy organizations
• Strong written communication skills, including experience drafting briefings, memos, or reports for senior audiences

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience with federal or state workforce, education, or digital equity policy
• Familiarity with AI workforce impacts, digital skills training, or emerging technology policy
• Experience designing or managing employer partnership programs or hiring pipelines
• Background in quantitative analysis (survey design, regression, modeling)
• Experience at the intersection of policy advocacy and program implementation
• Published research or policy work in workforce development or higher education
• Experience working with cross-functional teams in a technology company

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$118,000/year to $170,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.