Program Manager, A+ Brand Marketing Content

Amazon; Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon is seeking a customer-obsessed Program Manager to own the end-to-end user experience for Brands within A+ Content. Based in Tempe, AZ, you will collaborate across product, engineering, and UX teams to reduce friction, gather feedback, and drive adoption of brand content tools.

The role emphasizes data-driven decisions, ambiguity handling, and strong communication with senior leadership. You'll partner with international stakeholders, conduct market analyses, and develop scalable reporting

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Develop scalable mechanisms to collect product usage feedback and prioritize initiatives to eliminate points of friction for Brands.
• Work closely with product managers, engineers, and UX designers to design and implement of innovative product features.
• Conduct market research and analysis to learn about shopper preferences, user needs, and competitive landscape for brand content creation tools.
• Establish and manage relationships with international stakeholders, identify and pursue store-specific opportunities, including channel and international expansion.
• Develop business reporting mechanisms and share updates to stakeholders including senior executives.
• Demonstrate strong bias for action; ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
• Partner with marketing teams to develop scaled marketing campaigns and drive program adoption WW.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Metrics mindset

Tools

AI/ML tools

Prompts for AI

Job description

Description

Do you want to join an innovative team and help reshape Amazon’s value proposition for Brands? Are you passionate about helping brands stand out with their compelling value proposition, delight Customers with engaging shopping experiences, and build long term relationships?

A+ Content helps Brands succeed in the Amazon Store by creating rich content experiences intended to showcase their brand story and additional product feature information that can help Customers make informed purchase decisions. We are seeking a customer obsessed Program Manager to own the user experience for Brands end to end. We are looking for someone with a broad background in program management, strong business acumen, who takes ownership of their work, and is focused on customer needs. The successful candidate will have an ability to make data-driven conclusions and will be comfortable with ambiguity while working in a fast-paced dynamic environment. The candidate will need to be a collaborator who can work with internal and external teams to define and implement solutions that will yield benefits to Amazon customers and sellers around the world. The successful candidate will also be able to communicate crisply in non-technical terms to senior management.

In this role you will,

• Develop scalable mechanisms to collect product usage feedback and prioritize initiatives to eliminate points of friction for Brands
• Work closely with product managers, engineers, and UX designers to design and implement of innovative product features
• Conduct market research and analysis to learn about shopper preferences, user needs, and competitive landscape for brand content creation tools
• Establish and manage relationships with international stakeholders, identify and pursue store-specific opportunities, including channel and international expansion
• Develop business reporting mechanisms and share updates to stakeholders including senior executives
• Demonstrate strong bias for action; ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment
• Partner with marketing teams to develop scaled marketing campaigns and drive program adoption WW

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience working cross functionally with tech and non-tech teams
• Experience using data and metrics to determine and drive improvements

Preferred Qualifications

• 3+ years of driving process improvements experience
• Experience building processes, project management, and schedules
• Experience using managed ML/AI solutions
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually