Program Manager 40 hrs

ZipRecruiter; Attleboro (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading nonprofit organization in Massachusetts is seeking a dedicated support coordinator to help individuals with disabilities lead independent and fulfilling lives. This role involves overseeing program operations, managing care coordination, and fostering community connections. Candidates should possess a high school diploma and have relevant experience, coupled with strong communication skills. Comprehensive benefits and opportunities for professional development are offered.

Benefits

Generous Time Off Package

Health and Dental Insurance

Life Insurance

403B plan with discretionary match

Career Development Opportunities

Qualifications

• 1 year of experience in a related field and supervisory role; or 2 years of experience in a related field.
• Valid driver’s license required.
• Basic computer literacy necessary.

Responsibilities

• Oversee program operations and support individuals with disabilities.
• Coordinate care, monitor Individual Support Plans, and ensure safety.
• Assist in training, supervising, and developing staff.

Skills

Critical Thinking

Communication

Education

High School Diploma or GED

Tools

Electronic Time and Attendance Software

Job description

Job DescriptionJob Description Sunday 8a-4p and Mon-Thurs 9a-5p

Job Summary

Work in a home environment helping individuals develop connections and meaningful relationships in their community. Support inedividuals with developing new skills so they can be independent, happy, and successful. Oversee all aspects of the program including coordination of care and supports, as well as the program operations. Perform duties with a team approach and work in collaboration with the Nurse Manager, direct care and administrative support staff, nurses, and upper management as applicable.

General overview: Work in a home environment, helping individuals develop connections and meaningful relationships in their community. Support individuals with developing new skills so they can be independent, happy, and successful.

General Statement of Duties: Oversee all aspects of the program including coordination of care and support as well as program operations. Perform duties with a team approach; work in collaboration with Nurse Manager, staff, nurses and upper management, as applicable.

Responsibilities

Direct Care & Coordination of Services:

1. Ensure the quality of support for adults with disabilities and/or brain injuries living in supervised residential settings with an emphasis on safety and well-being, provided in a manner that promotes growth, independence and dignity while supporting people to live a meaningful life in community, with opportunities for social engagement and skill building.
2. Maintain ongoing professional communication with supervisor, coworkers, BAMSI departments, and all stakeholders.
3. Support individuals served in the development of their person-centered Individual Support Plans (ISP) and implement plans. Monitor progress and ensure support to individuals served with achieving the goals and objectives outlined in service/support plans.
4. Ensure that Positive Behavior Supports (PBS) practices are applied within program, to create a thoughtful and supportive environment by ensuring activities, plans, and routines reflect the preferences, needs, and goals of individuals.
5. Organize activities and opportunities for meaningful engagement in the community, foster increased independence social networks, promoting physical health and wellness routines.
6. Follow the Department of Public Health’s (DPH) Medication Administration Program (MAP) policies, which include, but are not limited to training requirements, medication administration, medication security, and corresponding documentation including use in BAMSI’s Electronic Health Care Record.
7. Assist individuals as needed and required with personal care tasks, which include, but are not limited to toileting, showering/bathing, grooming, personal hygiene, assisting with mobility, repositioning, dressing, and range of motion exercises.
8. Support individuals as needed and required in the completion of Activities of Daily Living (ADL) tasks, which include but are not limited to: cooking, cleaning, general maintenance, shopping and money management.
9. Ensure program coverage in accordance with funding source standards.

Staff Management & Development:

1. Interview and hire prospective employees in conjunction with persons served and complete required hiring documentation.
2. Provide ongoing supervision, staff meetings, training and professional development of staff.
3. Attend BAMSI Leadership Meetings and Management Trainings with dissemination of acquired learning and materials at the program level.

Quality Management:

1. Promptly identify program areas of need and address them by working closely with the Facility Department, including by not limited to home and vehicle preventative and emergency maintenance.
2. Follow funder and agency protocol for reporting significant incidents and alleged abuse and/or neglect, Individual Support Plans (ISP), and Incident Reports.
3. Ensure appropriate use of program petty cash, gas cards, credit cards and funds belonging to individuals served; follow auditing protocols.
4. Ensure highest quality of safety standards and that infection control protocols are followed.

Other:

1. Complete all required trainings and certifications.
2. Provide 24 hour on-call, on a rotating basis, to ensure program oversight and access to resources.
3. Provide emergency coverage during crisis to assure individuals served needs are met and optimal service delivery is maintained.

Qualifications:

• HS diploma (or GED) required, in addition to:

1. 1 year of experience in related field, and 1 year of experience in a supervisory role; or
2. 2 years of experience in a related field

• Must possess a valid driver’s license in state of residence.
• Basic computer literacy, including the ability to record data, use electronic time and attendance software and receive and send electronic mail.
• Effective critical thinking and communication skills.

BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.

BAMSI is committed to , Equity, , Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, , and addiction.

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

• Generous Time Off Package
  • up to 4 weeks combined vacation, personal and cultural holiday
  • 12 paid holidays
  • up to 2 weeks Sick Time
• Highly Specialized Paid Trainings including opportunity to earn CEUs
• Health and Dental Insurance
• Life, Short Term and Long Term Insurance
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities
  
• *Available benefits are based on position and scheduled hours.

Sunday 8a-4p and Mon-Thurs 9a-5p