Program Manager - 360Outdoors - Ability360

The Ability Center; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

The Ability Center seeks a Program Manager to lead the 360Outdoors program for Ability360 Sports & Fitness Center members. The role requires coordinating adaptive outdoor activities, ensuring safety, and collaborating with staff and volunteers.

You will manage calendars, staff schedules, and outreach, with occasional overnight travel and fleet/vehicle operations as needed to deliver inclusive recreational experiences.

Qualifications

• Bachelor’s degree in Therapeutic Recreation, Adaptive Physical Education, Exercise Science or related field.
• Three years of professional experience working with people with disabilities in fitness/recreation.
• Current First Aid and CPR certification.

Responsibilities

• Coordinate and facilitate year-round 360Outdoors programs focusing on adaptive group activities.
• Work with program leads to ensure safety and programming needs are met.
• Create and maintain the 360Outdoors calendar.

Skills

First Aid & CPR

Driver's license

Teamwork & collaboration

Education

Bachelor’s Degree in Therapeutic Recreation/Adaptive PE/Exercise Science or related field

Tools

Registration software

Job description

This is a full time, exempt Program Manager Position. This position will be responsible for the planning and implementation of the year-round 360Outdoors Program for Ability360 Sports & Fitness Center members.

Duties and Responsibilities:

• Coordinate and Facilitate year-round 360Outdoors programs mainly focused on adaptive group programs including but not limited to:
  • Hiking
  • Mountain Biking
  • Kayaking
  • Outrigger Canoeing/Dragon Boating/Rowing
  • Rafting
  • Fishing
  • Multi-Sport Days
  • Rock Climbing
• Work with specific program/activity leads to ensure safety and programming needs are met
• Co-create and maintain risk management policies and procedures for each activity and setting for 360Outdoor programs
• Create and maintain 360Outdoor calendar
• Ensure staff availability and schedule contract staff and volunteers when needed
• Assist program leads with transportation scheduling if needed
• Be main liaison with 360Outdoors and Ability360 marketing team
• Attend and facilitate majority of 360Outdoors Programs
• Occasional overnight programming is required
• Drive Ability360 vehicles and tow trailers for program delivery with occasional overnight travel as needed.
• Assist in locating grant and funding opportunities. When applicable assist with writing and attending functions to secure additional funding
• Maintain equipment inventory and ensure equipment is in safe working order
• Assist with 5310 vehicle maintenance and reporting
• Recruit and assist with volunteer trainings in various outdoor recreation events and topics related to working with people with disabilities, and risk management
• Recruit members and community at large to attend trip to maximize trip attendance
• Primary communicator with outfitters and community partners to facilitate 360Outdoor Programs
• Primary communicator with members and volunteers that attend 360Outdoor programming
• Maintain trip budgets and complete monthly board report information
• Evaluate volunteer, participant and vendor satisfaction
• Assist in the creation, planning, & implementation of special events & specialty programs
• Collaborate with community organizations and assist with outreach to offer a variety of programs
• Provide member assessments, ongoing progress notes, and evaluations
• Provide supervision for interns and/or volunteers
• Address questions and concerns regarding fitness programs and facility
• Maintain and care for fitness program equipment
• Assist with opening or closing duties of the facility
• Greet customers, direct them to activities, and address their questions
• Operate multi-line telephone system, providing information and/or directing calls to the appropriate person
• Register customers for a wide variety of programs and passes, using a specialized software registration system
• Serve as cashier, receiving and entering all fees and transactions and balancing daily reports
• Perform clerical duties including, but not limited to, word processing, data entry, photocopying, and filing
• Assist with a variety of administrative functions including, but not limited to, producing flyers, maintaining concession inventory, and assisting with facility rentals
• Perform other job-related duties as assigned

Hours: Work schedule requires a great deal of flexibility and is dependent upon program needs and will include some early mornings, evenings, multiday programming and weekends. Please only apply if you can fulfill the time requirements.

Supervisory Responsibility: Assist with supervision of contract staff, interns and/or volunteers in various programs.

Knowledge, Skills, and Abilities: Exceptional ability to work cooperatively with others and create a positive relationship with staff and the Ability360 Sports & Fitness Center members. Have a considerable knowledge of adaptive recreation principles, theories and techniques. Knowledge of adaptive equipment in fitness, sports, recreation programs, and risk management.

Qualifications: Bachelor’s Degree in Therapeutic Recreation, Adaptive Physical Education, Exercise Science or related field; and three years of professional experience working with people with disabilities in the fitness field; or any satisfactory combination of experience and training which demonstrates the knowledge, skills and ability to perform the above-described duties. Must have current First Aid and CPR certification. Clean criminal background required. Possess and keep a current Arizona driver license. He / she must have and maintain a clean driving record, free from citations and points. Driver will provide Ability360 with a current Motor Vehicle Record and continue to provide annual updates of such record.