Program Manager

Jobgether; United States; Presencial; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation package

Comprehensive employee benefits

Equal employment opportunities in adiv

Descripción de la vacante

Jobgether is seeking a Program Manager to oversee strategic business programs in a cross-functional, regulated environment. You will govern programs, manage budgets, and drive value through dashboards and KPIs.

The role requires stakeholder collaboration with executive sponsors and functional leaders across departments. The position emphasizes governance, change management, documentation, and continuous improvement while ensuring resources are allocated efficiently and aligned with

Formación

• 5+ years of progressively responsible program/project management experience in a complex, matrixed org.

Responsabilidades

• Lead the design, implementation, delivery, and ongoing operations of assigned business programs and services.
• Define program objectives, scope, milestones, and success measures aligned with organizational priorities.
• Develop governance frameworks, policies, workflows, controls, and operational playbooks.
• Manage program budgets and resource allocation, ensuring financial discipline.
• Partner with executive sponsors, functional leaders, and cross-functional teams to drive outcomes and maximize value.
• Establish performance measurement frameworks, dashboards, and KPIs to monitor progress and identify improvements.
• Conduct post-implementation reviews and track value realization from deployed solutions.
• Collaborate with legal, compliance, IT, and other stakeholders to ensure governance standards are maintained.
• Oversee portfolio management and program-specific changes, ensuring coordination and execution.
• Organize governance meetings to facilitate decision-making and stakeholder alignment.
• Drive organizational change management via stakeholder engagement and adoption of new processes.
• Review and update program documentation, policies, workflows, and best practices.
• Identify operational gaps and recommend program enhancements.
• Develop BRDs, test plans, TRMs, user training materials, and other docs.
• Prepare and distribute business and program performance reports.
• Coordinate special departmental and functional projects.
• Provide training and ongoing support to team members when needed.

Conocimientos

Program management

Stakeholder engagement

Data analysis

Budget management

Cross-functional leadership

Communication

Change management

Educación

Project Management Professional (PMP)

Six Sigma Green Belt/Black Belt

Herramientas

Microsoft Office Suite (Excel, PowerPoint, Project, Visio)

Descripción del empleo

The Program Manager will oversee the development, implementation, and ongoing management of strategic business programs within a complex, cross-functional organization. This role combines program governance, operational excellence, stakeholder engagement, and performance management to ensure initiatives deliver measurable business value. Working closely with executive sponsors and functional leaders, you will drive alignment across departments and support the successful execution of organizational priorities. You will establish effective processes, develop governance frameworks, and ensure resources are allocated efficiently. The position also involves leading continuous improvement and change management initiatives while maintaining clear documentation, reporting, and performance standards. This is an opportunity to influence business operations and contribute to impactful programs in a dynamic, highly regulated environment.

Accountabilities

Responsibilities

• Lead the design, implementation, delivery, and ongoing operations of assigned business programs and services.
• Define program objectives, scope, milestones, and success measures aligned with organizational priorities.
• Develop and maintain governance frameworks, policies, workflows, controls, and operational playbooks.
• Manage program budgets and resource allocation, ensuring financial discipline and alignment with strategic objectives.
• Partner with executive sponsors, functional leaders, and cross-functional teams to drive program outcomes and maximize business value.
• Establish performance measurement frameworks, dashboards, and KPIs to monitor progress, evaluate results, and identify improvement opportunities.
• Conduct post-implementation reviews and track value realization from deployed solutions.
• Collaborate with legal, compliance, IT, and other stakeholders to ensure governance standards and internal practices are consistently maintained.
• Oversee portfolio management and program-specific changes, ensuring effective coordination and execution of initiatives.
• Organize recurring governance meetings to facilitate decision-making, monitor progress, and maintain stakeholder alignment.
• Drive organizational change management by supporting stakeholder engagement, communication, and adoption of new processes and technologies.
• Review and update program documentation, policies, workflows, and best practices to reflect evolving business needs.
• Identify operational gaps and recommend program enhancements to relevant leaders.
• Develop business requirements documents (BRDs), test plans, requirements traceability matrices, user training materials, and other supporting documentation.
• Prepare and distribute business and program performance reports.
• Coordinate special departmental and functional projects.
• Provide specialized training and ongoing support to new and existing team members when needed.

Requirements

• At least 5 years of progressively responsible program and/or project management experience within a complex, matrixed organization, or an equivalent combination of education and relevant experience.
• Demonstrated experience leading medium-scale or cross-functional programs, preferably within healthcare, managed care, or another regulated industry.
• Experience in operational process improvement and organizational change management.
• Strong project management capabilities, including planning, coordination, execution, and performance monitoring.
• Proven data analysis skills and the ability to translate performance insights into actionable recommendations.
• Experience managing budgets and resource plans for strategic and business initiatives.
• Excellent organizational and time-management skills, with the ability to manage multiple projects and competing priorities simultaneously.
• Ability to collaborate effectively across departments and navigate complex organizational structures.
• Strong written, verbal, and presentation skills, with the ability to communicate effectively and influence stakeholders at all organizational levels.
• Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Project, and Visio, as well as other relevant business software.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• Six Sigma Green Belt and/or Black Belt certification.
• Previous experience in healthcare or managed care environments.

Benefits

• Competitive compensation package.
• Comprehensive employee benefits package.
• Equal employment opportunities in a diverse and inclusive workplace.