Program Manager

ALS Group USA, Corp; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Vacation days

Education support

Job summary

ALS Group USA, Corp is seeking a Program Manager to oversee general project management tasks and drive business development. You will assist clients with method selection, prepare project reports, and represent ALS at meetings, while coordinating sampling duties and maintaining day-to-day client communications.

The role emphasizes safety, compliance with policies, and active participation in ALS safety initiatives while traveling to client sites for BD meetings.

Qualifications

• Bachelor’s degree preferred.
• 5+ years of laboratory experience preferred.
• 0–5 years of project management experience preferred.
• 1–5 years of business development experience preferred.
• Proficient verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient Microsoft Office skills.
• Ability to initiate corrective action without prompting and meet deadlines.
• Ability to work independently with minimal supervision.
• Experience with Laboratory Information Management System (LIMS) or willingness to learn.

Responsibilities

• Assist clients with method selection and provide technical guidance.
• Prepare project reports.
• Represent ALS at project meetings.
• Actively participate in Business Development activities.
• Identify and target potential new clients and regain departed clients.
• Utilize CRM (Hubspot) for BD tracking and reporting.
• Prioritize and monitor projects.
• Day-to-day client communication.
• Coordinate project sampling duties.
• Follow all safety policies, procedures, and training.

Skills

Verbal & written communication

Organizational skills

Microsoft Office

Independent work

LIMS

Education

Bachelor's degree preferred

Tools

LIMS

Job description

Program Manager

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the role

The Program Manager will be responsible for general project management tasks and business development activities.

Responsibilities

• Assist clients with appropriate method selection and offer technical guidance.
• Prepare project specific reports.
• Represent ALS at all project meetings.
• Actively participate in Business Development activities.
• Identify and target potential new clients as well as work to regain clients who have departed the business.
• Utilize CRM (Hubspot) for tracking and reporting on Business Development activities.
• Prioritize and monitor projects.
• Day to day client communication.
• Coordinate project sampling duties.
• Other duties as assigned.
• Follow all company operating procedures, standards, policies, and training to ensure the safe and efficient operation of the site.
• Play an active role in the ALS safety program by correcting or reporting unsafe acts and conditions that are observed during the day-to-day operations to create a zero-injury work environment.
• Participate in and support HSE initiatives, as required by ALS leadership.
• Understand and use HSE precautions (such as but not limited to fume hoods and PPE) while working with chemicals and samples of unknown hazards.
• Ensure the health and safety of staff, contractors, and/or visitors by providing appropriate leadership, due diligence, resources, training, and enforcement for all individuals onsite.
• Monitor and enforce the health, safety and environment policies, procedures and ensure compliance with the relevant regulations.
• Actively promote awareness of these policies, procedures, and regulations amongst company personnel.
• Actively support and participate in all OHS initiatives.
• Lead by example.
• Report all personal injuries and incidents and assist with investigations as per company policy.
• Ensure the company sites adhere to all environmental requirements as determined by government legislation, regulation, and company policy.

About you

• Bachelor’s degree is preferred.
• 5+ years of laboratory experience is preferred.
• 0–5 years of project management experience is preferred.
• 1-5 years of business development experience is preferred.
• Proficient verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient computer skills, specifically Microsoft Office.
• Must be able to initiate corrective action without prompting and assist co-workers whenever necessary to meet deadlines.
• Must be able to effectively perform duties under pressures arising from large sample volumes and short turn‑around times.
• Must be able to work independently with minimal supervision.
• Ability to use (or learn to use) Laboratory Information Management System.
• Adheres to safety policies and practices.

Working conditions

• Must be able to work on computer while sitting for up to 8 hours per day.
• Must be able to travel to client sites for business development meetings.

Benefits

• Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state‑of‑the‑art technologies and innovative methodologies, our dedicated international teams deliver the highest‑quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data‑driven insights for a safer and healthier world.

Equal Opportunity & Diversity

Everyone matters ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society. ALS is a VEVRAA Federal Contractor.

EOE AA Minority, Female, Veteran, Individuals with Disabilities

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy‑related conditions, genetic information and any other characteristics protected by the law.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.