Program Manager

Futures Community Support Services; Towanda (Bradford County); On-site; USD 25,000 - 36,000; Full time

Job summary

Futures Community Support Services in Towanda, PA seeks a Program Manager (Community Home) to supervise the day-to-day operation of the community home, manage staff, and ensure a safe, supportive living environment for individuals.

You will enforce agency policies, coordinate with the Program Specialist, arrange training and coverage, manage staffing schedules, and ensure accurate documentation and compliance with regulations.

Qualifications

• High school diploma required.
• Two years' experience working with people with intellectual disabilities preferred.
• Valid driver's license required.

Responsibilities

• Supervise and manage day-to-day operations of the community home.
• Maintain staffing schedules and training.
• Coordinate with Program Specialist to ensure staff are trained on ISP's and individual care.
• Ensure compliance with agency policies and regulatory requirements.
• Complete annual performance evaluations with subordinates.
• Communicate effectively with families, staff, and external stakeholders.

Skills

Supervisory

Communication

Licensed Driver

Education

High school diploma

Job description

Job Details

Job Location: Towanda , PA 18848 Salary Range: $22.00 Hourly

Full Time

Maple St (Towanda)

Program Manager Mon-Fri:8am-4pm

Job Description For: Program Manager (Community Home)

Reports To: Program Specialist

Classification: Supervision

Job Summary: The Program manager performs both supervisory and direct care work. An employee in this classification is responsible for the day-to-day operation of the community home. This position is non-exempt from overtime.

Physical Demands

• Physically lift 40-100 pounds unassisted
• Physically lift 100 pounds or more assisted
• Reach above head and below knees
• Endure repetitive motions with right and left hands
• Reach out as to pull and push a wheelchair
• Make twisting and bending motions at the waist
• Have good reaction response to protect personal space

Job Responsibilities

• Have a working knowledge of all agency policies and procedures and ensure compliance.
• Complete 24 hours of training per year, including mandatory trainings and trainings as assigned by your immediate supervisor or administration.
• Works in coordination with Program Specialist to ensure all direct care professionals are trained on individual ISP's and individual's care to include but not limited to medical diagnosis, and medications
• Ensure that the staffing schedule of the community home is scheduled, posted, and remains current.
• Perform direct care hours as assigned
• Provide support and problem-solving techniques both with subordinates and with individuals
• Schedule & attend required medical appointments with the individuals per regulations and based on the individuals need.
• Ensure staff are trained and remain compliant with medical recommendations from medical professionals.
• Complete annual performance evaluations with your subordinates.
• Use disciplinary procedures as necessary in coordination with human resources and program specialist
• Review timesheets, approve timecards, PTO, and attendance requests for subordinates in Futures' approved time and attendance system.
• Facilitate staff meetings with Program Specialist for direct support professionals.
• Participate and attend agency and individual team meetings.
• Act as a liaison between direct support professionals, families, program specialists, and Futures administration.
• Ensure compliance with 6100 and 6400 regulations along with updated ODP requirements communicated through bulletins and communications.
• Assume responsibility for the general upkeep of the community home, including cleanliness, inventory, funds, medications administration and documentation.
• Submit work orders as necessary
• Collaborate with Program Specialist to ensure necessary purchases are made for the home in a budget conscious manner.
• Perform evening, overnight, weekend, and holiday on-call duties as necessary.
• Monitor home to ensure safety procedures are being followed. Be able to identify work safety issues, injuries, and report immediately.
• Monitor money coming in and out of the community home, as well as individual's finances.
• Assist with maintaining agency vehicles
• Facilitate individual supervision with direct care professionals as needed
• Have a working knowledge of incident management and ensure incidents are report as required.
• Be able to identify work safety issues, injuries, and report immediately.
• Onboard new direct support professionals
• Effective and timely communication with immediate supervisor and direct care professionals, families, medical professionals, and all external stakeholders.
• Use of positive and respectful written and verbal communication to all team members
• Ensure direct care professionals have the appropriate tools and training to effectively support individuals
• Build collaborative relationships with all team members
• Utilize and model everyday life philosophy in supporting individuals
• Complete required documentation in agency approved electronic health record and ensure compliance of agency policies pertaining to documentation and Futures' electronic health record. Review documentation completed by direct support professionals
• Completes any and all related tasks as requested by immediate supervisor.

Medical Physical

Frontline Supervisors are required to get a pre-employment physical and a physical with a Mantoux TB test every 2 years.

Working Conditions

Employee in this position may be expected to work evenings, overnights, weekends, and holidays Employee supports individuals on a regular basis who have an intellectual disability and could have co-occurring mental health disorders that present with challenging behaviors including physical and verbal aggression, self-harm, and property destruction. The employee is occasionally exposed to individuals who have the potential to be carrying a communicable disease.

Qualifications

• Valid Driver's License
• High school diploma
• Two years' experience working people with intellectual disabilities preferred
• Supervisory experience Preferred