Program Manager (Parke)

Hamilton Center, Inc.; Rockville (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Hamilton Center, Inc. is seeking a dedicated Supervisor to provide administrative and clinical supervision to staff in Rockville, Indiana. Responsibilities include overseeing staff performance, conducting training, and ensuring compliance with regulatory requirements.

The ideal candidate will possess strong leadership skills, be knowledgeable in client care procedures, and have experience in crisis management. A commitment to ethical conduct and professional growth is essential.

Qualifications

• Ability to supervise clinical and administrative staff.
• Strong knowledge of third-party payer requirements.
• Crisis management skills.

Responsibilities

• Assume clinical and administrative supervisory responsibility.
• Assist in program goals and budget monitoring.
• Conduct staff training and performance appraisals.

Job description

Position Summary

Provide administrative supervision to assigned staff. Ensure clinical supervision is available and provided for staff requiring clinical/administrative supervision. Clinical managers will provide clinical services within the limits of their training and credentialing.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assume clinical and administrative supervisory responsibility for assigned staff and programs.
• Assist with the establishment of program goals and objectives, continuous quality improvement activities, and development and monitoring of program budgets.
• Carry out supervisory responsibilities in accordance with Hamilton Centers policies and applicable laws, including interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Clinical managers will provide clinical consultation.
• Represent the agency in the county with external agencies, referral sources, professional colleagues and consumers for the purpose of public relations, dissemination of information and marketing through public speaking, meeting attendance, and participation on community committees/boards.
• Monitor staff schedules, wait times, no shows/cancels ensuring efficient scheduling of providers.
• Participate in outcome data collection as needed.
• Participate in data analysis and make recommendations accordingly.
• Follow HCI procedures regarding the provision of client care and documentation.
• Maintain knowledge of requirements for third‑party payers.
• Assign and monitor caseloads of supervisees for compliance.
• Provide crisis management for clients, including on‑call, hospital and school consults.
• Participate in continuing education activities, remain knowledgeable in areas of expertise; meet the requirements for professional staff membership and maintain active licensure.
• Attend meetings as appropriate and meet regularly with the supervisor to exchange pertinent information and receive supervision.
• Serve as a resource person to HCI and the community in areas of expertise, including presenting classes, speaking engagements and agency consultation.
• Maintain a high level of ethical conduct regarding confidentiality, dual relationships and professional stature.
• Acquire and maintain knowledge of federal, state, and accrediting bodies regulations and guidelines for the provision of services.
• Demonstrate competent use of EchoVantage and assist staff in using the EMR, utilize reports to pinpoint and address errors, and provide on‑site training.
• Meet with staff on a regular basis for the purposes of administrative supervision, disseminating information and receiving feedback.
• Provide clinical supervision as necessary.
• Complete required CANS and/or ANSA training and ongoing certification.
• Meet regularly with the Director to exchange pertinent information, receive supervision and make recommendations for proactive process improvements, policy and procedure changes.
• Perform any other duties as assigned, with or without reasonable accommodations.