Program Manager

owensminor; Richmond (VA); On-site; USD 69,000 - 115,000; Full time

Benefits offered by this job

Healthcare plan

Educational assistance

Life insurance

Parental leave

HSA & 401(k)

Paid leave

Well-being programs

Job summary

Owens & Minor is a global healthcare solutions company that supports care delivery in hospitals, health systems, and research centers. The Program Manager leads the process automation delivery function, directing engineers and project managers to drive improvements and successful go-lives.

Two to three more details about leadership collaboration, architecture alignment, and ROI tracking are included to ensure a comprehensive, real-world view of the role.

Qualifications

• Bachelor's degree in operations management, industrial engineering, or related field.
• 5–7+ years in program management with experience in process engineering and operations.
• Experience leading a team spanning process engineering and program execution.
• Experience in distribution, warehousing, or supply chain operations preferred.

Responsibilities

• Oversee process analysis and improvement work feeding into automation initiatives.
• Build business cases for process improvements, including cost/benefit analysis.
• Own execution-stage program management across deployment, cutover, and stabilization.
• Partner with Solutions Architect and Integration PMs to align process design with solution architecture.
• Track program-level metrics: savings, throughput, and ROI across execution workstreams.
• Escalate resource, risk, and timeline issues to leadership.
• Build and maintain the process automation execution roadmap with leadership.

Skills

Program management

Process engineering

Operations management

Stakeholder management

WMS familiarity

Education

Bachelor's degree in operations management, industrial engineering, or related fields

Tools

WMS

Robotics

Automation technologies

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare
• Over 14,000 teammates worldwide
• Serving healthcare partners in 80 countries
• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
• 40+ distribution centers
• Portfolio of 300 propriety and branded product offerings
• 1,000 branded medical product suppliers
• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave.
• Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.

The anticipated salary range is up to $115,000.00, plus annual incentive bonus of up to 10%. Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Position Summary

The Program Manager leads the process automation delivery function, managing the Process Engineer and Execution Project Managers to drive process improvement and deployment execution. Partners with the Solutions Architect and Integration Project Manager to ensure architected solutions are grounded in sound process design and executed smoothly through go-live and stabilization.

Core Responsibilities

• Oversee process analysis and improvement work feeding into automation initiatives
• Build business cases for process improvements, including cost/benefit analysis
• Own execution-stage program management across deployment, cutover, and stabilization
• Partner with the Solutions Architect and Integration Project Managers to align process design with solution architecture
• Track program-level metrics: savings, throughput, and ROI across execution workstreams
• Escalate resource, risk, and timeline issues to the Director of Process Automation
• Build and maintain the process automation execution roadmap in partnership with leadership

Qualifications

• Bachelor's degree in operations management, industrial engineering, or related fields
• 5-7+ years in program management required, with experience in both process engineering and operations management
• Experience managing a team spanning process engineering and program execution
• Experience in distribution, warehousing, or supply chain operations, preferred.

Knowledge, Skills & Abilities

• Track record delivering process improvement and automation initiatives at scale
• Strong stakeholder management skills across technical and operational teams
• Familiarity with WMS, robotics, or physical automation technologies

#LI-TR1

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.