Program Manager

JPS Tech Solutions Pvt Ltd; Pittsburgh (Allegheny County); On-site; USD 110,000 - 150,000; Full time

Job summary

JPS Tech Solutions Pvt Ltd is seeking an experienced Program Manager to oversee IT-enabled initiatives focused on data modernization, process improvement, and technology transformation.

You will coordinate governance, manage stakeholders, track milestones, and collaborate with business leaders, IT teams, vendors, and public health partners to deliver on program objectives and ensure alignment with policy standards.

Qualifications

• 5+ years of program management experience overseeing multiple IT-enabled initiatives.
• Experience managing or coordinating multiple concurrent projects.
• Experience with program governance, reporting, documentation, and stakeholder coordination.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities, dependencies, risks, and deadlines.

Responsibilities

• Oversee development and execution of program goals, scope, and strategic priorities.
• Coordinate multiple projects within the overall program portfolio.
• Track program-level activities, milestones, dependencies, risks, and deliverables.
• Collaborate with senior leadership to prioritize projects and resource requirements.
• Assess staff, funding, vendor, and technical resource needs across initiatives.
• Support FHIR-based modernization initiatives by defining business use cases and integration needs.
• Define business and data requirements for API-based healthcare integrations.
• Identify, assess, and mitigate program risks and delivery risks.
• Develop and maintain program governance documentation and SOPs.
• Prepare status reports, dashboards, and executive communications.
• Facilitate communication between stakeholders, IT teams, vendors, and leadership.
• Support RFP/RFI development and evaluation from a business perspective.
• Identify opportunities for business process improvement and operational efficiency.
• Support adoption, change management, training, and communication activities.
• Ensure activities align with policies, standards, and strategic objectives.
• Provide guidance to project teams as required.
• Document program decisions and outcomes.

Skills

Program governance

Stakeholder management

Project coordination

Business analysis

Executive communication

Risk & issue management

Education

Bachelor’s degree in Business Management / Public Health Administration / IT or related field

PMP or equivalent certification

Job description

Job Summary

We are seeking an experienced Program Manager to oversee multiple IT-enabled initiatives supporting data modernization, business process improvement, and technology transformation. The ideal candidate will have strong program governance, stakeholder management, project coordination, and business analysis experience, with exposure to FHIR-based systems and public health data environments.

The Program Manager will work closely with business leadership, IT project managers, application managers, vendors, and technical teams to coordinate program priorities, requirements, risks, milestones, and deliverables.

Key Responsibilities

• Support the development and execution of program goals, objectives, scope, and strategic priorities.
• Coordinate multiple projects and initiatives within the overall program portfolio.
• Track program-level activities, milestones, dependencies, risks, and deliverables.
• Collaborate with senior leadership to prioritize projects and resource requirements.
• Assess staff, funding, vendor, and technical resource needs across multiple initiatives.
• Coordinate with IT Project Managers and Application Managers to align business priorities with technical implementation.
• Support FHIR-based modernization initiatives by helping define business use cases, requirements, and integration needs.
• Assist with defining business and data requirements for API-based and healthcare data integrations.
• Identify, assess, and mitigate program, operational, adoption, and delivery risks.
• Develop and maintain program governance documentation, policies, procedures, and standard operating procedures.
• Prepare program status reports, presentations, dashboards, and executive-level communications.
• Facilitate communication between business stakeholders, IT teams, vendors, and leadership.
• Support RFP/RFI development and evaluation from a business and program perspective.
• Identify opportunities for business process improvement and operational efficiency.
• Support adoption, change management, training, and communication activities.
• Ensure program activities remain aligned with organizational policies, standards, and strategic objectives.
• Provide guidance and technical/business support to project teams as required.
• Document program decisions, processes, requirements, risks, and outcomes.

Required Qualifications

• Bachelor’s degree in Business Management, Public Health Administration, Information Technology, or a related field, or equivalent combination of education and professional experience.
• 5+ years of program management experience overseeing multiple IT-enabled initiatives.
• Experience managing or coordinating multiple concurrent projects.
• Experience working with business and technical teams in a structured program environment.
• Strong experience with program governance, reporting, documentation, and stakeholder coordination.
• Experience developing business requirements and supporting technology initiatives.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities, dependencies, risks, and deadlines.
• Strong ability to work with senior leadership, business stakeholders, IT teams, and vendors.

Preferred Qualifications

• Experience supporting or managing programs involving FHIR-based systems.
• Experience defining business integration requirements for API-based solutions.
• Knowledge of public health data and healthcare information systems.
• Experience working in a state government or public-sector environment.
• Experience supporting or managing IT modernization programs.
• Experience with RFP/RFI development, vendor coordination, and evaluation.
• Experience developing program governance frameworks, policies, procedures, and SOPs.
• Experience with business process improvement and business analysis.
• PMP or other recognized project/program management certification preferred.
• Experience coordinating programs involving multiple concurrent projects preferred.

Core Competencies

• Program and portfolio management
• Stakeholder and executive communication
• Risk and issue management
• Program governance
• Business process improvement
• Requirements analysis
• Vendor coordination
• Healthcare and public-sector technology
• Data and systems modernization
• Strategic planning and prioritization
• Strong documentation and presentation skills