Program Manager

JPS Tech Solutions Pvt Ltd; Pittsburgh (Allegheny County); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

JPS Tech Solutions Pvt Ltd in Pittsburgh, PA seeks an experienced Program Manager to lead complex, multi-workstream technology programs. You will drive strategic direction while ensuring execution across planning, governance, delivery, risks, and budget oversight, communicating with executives and stakeholders.

The role requires coordinating product, engineering, UX, and vendor teams, establishing governance forums, and mentoring project managers to uphold delivery standards in a dynamic

Competenze

• 8+ years of experience in program or portfolio management.
• Experience leading large-scale, multi-workstream technology programs.
• Strong governance, planning, and delivery management skills.
• Experience with Agile, Waterfall, or hybrid delivery approaches.
• Ability to communicate with executives and stakeholders.

Mansioni

• Lead end-to-end delivery of large-scale programs with multiple projects.
• Establish governance structures and roadmaps for programs.
• Coordinate cross-functional teams, vendors, and stakeholders.
• Monitor risks and dependencies; report to leadership.
• Coach teams on delivery practices and standards.

Conoscenze

Program management

Stakeholder management

Delivery governance

Cross-functional leadership

Risk management

Strumenti

Azure DevOps

Confluence

SharePoint

Descrizione del lavoro

JOB SUMMARY

We are seeking an experienced Program Manager to lead complex, multi-workstream technology programs involving cross-functional teams, vendors, product groups, engineering teams, and business stakeholders. The ideal candidate will provide strategic direction while maintaining strong execution across program planning, governance, delivery, risk management, financial oversight, and stakeholder communication.

KEY RESPONSIBILITIES

• Lead end-to-end delivery of large-scale programs involving multiple projects, teams, and workstreams.
• Establish program structure, governance, operating models, delivery processes, and accountability standards.
• Develop and maintain integrated roadmaps, milestones, dependencies, priorities, and deliverables.
• Coordinate product, engineering, UX, project management, vendors, and business teams to maintain alignment.
• Establish governance forums, steering committees, decision-making processes, and escalation paths.
• Monitor program progress, identify risks and dependencies, and drive timely resolution of issues and blockers.
• Provide clear program status, performance updates, risks, decisions, and recommendations to leadership.
• Translate complex technical and program information into clear communications for business and executive audiences.
• Coach project managers, product managers, and team leads on delivery practices and program standards.
• Support team organization, performance improvement, accountability, and effective ways of working.
• Manage program budgets, forecasting, financial tracking, vendor performance, and delivery commitments.
• Coordinate vendor activities and ensure deliverables remain aligned with program objectives.
• Support Agile ceremonies, planning sessions, sprint reviews, retrospectives, and other delivery activities as needed.
• Maintain program plans, project documentation, status reports, dashboards, and tracking tools.
• Support identification and escalation of project-level risks, issues, and blocked work.
• Facilitate communication between technical teams, business stakeholders, leadership, and external partners.

REQUIRED QUALIFICATIONS

• 8+ years of experience in program or portfolio management.
• Proven experience managing large-scale, multi-workstream technology programs.
• Experience coordinating multiple concurrent projects and cross-functional teams.
• Experience working with internal teams, external vendors, and senior stakeholders.
• Strong expertise in program governance, planning, execution, and delivery management.
• Experience working with Agile, Waterfall, or hybrid delivery methodologies.
• Demonstrated ability to lead through influence and establish accountability without direct authority.
• Strong risk, issue, dependency, and decision management experience.
• Excellent organizational, communication, presentation, and stakeholder management skills.
• Ability to bring structure and clarity to complex or rapidly changing environments.
• Strong experience with project management and collaboration tools such as Azure DevOps, Confluence, SharePoint, or similar platforms.
• Local candidates in Pittsburgh, Pennsylvania are required.

PREFERRED QUALIFICATIONS

• Experience working within a government or public-sector environment.
• Experience with Salesforce or enterprise technology platforms.
• PMP, Scrum, or other relevant project/program management certification.
• Experience establishing programs in early-stage, developing, or highly complex environments.
• Experience with technology procurement, RFP/RFI processes, or vendor selection activities.
• Strong understanding of Agile team structures, Scrum practices, and delivery metrics.