Program Manager

Western Alliance Bank; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) matching program

Tuition assistance

Wellness program

Job summary

Western Alliance Bank is seeking a Program Manager in Phoenix, Arizona, to lead strategic initiatives within the Enterprise Project Management Office. The role requires oversight of program completion, managing the budget, and driving enterprise changes according to strategic visions.

The ideal candidate will have 7+ years of project management experience, a bachelor's degree, and strong communication and leadership skills. Benefits include competitive salaries, medical insurance, and a 401(k) matching program.

Qualifications

• 7+ years of related experience in Project Management.
• Intermediate to advanced knowledge of banking operations.
• Advanced influencing skills and ability to gain buy-in.

Responsibilities

• Develop trust with assigned business lines and draft strategic plans.
• Manage and track the Program Portfolio and assess financials.
• Continually assess risk and drive continuous improvement.

Skills

Project Management

Banking Operations

Communication Skills

Leadership

Process Mapping

Change Management

Education

Bachelor's degree in a related field

Master's or MBA

Project Management Professional certification

ADKAR certification

Job description

Job Title

Program Manager

Location

Block 23

Overview

As a Program Manager in the Enterprise Project Management Office (EPMO), you will help lines of business develop and execute strategic roadmaps. Your role involves capturing the strategic vision of business heads and translating strategic goals into executable programs and projects through operational and investment planning and business case development. You will manage the overall completion of a program within the organization's project portfolio, oversee budget, initiatives, and resource maximization, and lead enterprise changes driven by strategic visions.

Responsibilities

• Develop trust with assigned business lines and help draft their strategic plan in line with organizational objectives through collaborative discussions with business partners, shared services, and risk management.
• Decompose strategic plans into programs/workstreams, manage and utilize change management techniques to execute according to defined timelines while balancing time and expense.
• Help manage and track the Program Portfolio; provide program-level metrics to assess and track financials, risk, resources, and other key Program Management functions.
• Identify, document, and resolve dependencies related to people, product, and processes across all program efforts.
• Continually assess risk at multiple levels and drive continuous process improvement for Program Management as well as other maturity opportunities outlined in the strategic plan.
• May lead and develop a team, including hiring, coaching, performance management, training, and development.

Qualifications and Experience

• 7+ years of related experience in Project Management or a similar field.
• Bachelor’s degree in a related field required; Master’s or MBA preferred.
• Previous leadership experience preferred.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services preferred.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules, regulations, industry standards, and practices.
• Advanced experience working on project-based teams.
• Advanced experience in various EPMO functions including governance, resource capacity management, talent development, and technology program management.
• Advanced experience drafting strategic plans.
• Advanced experience communicating with various stakeholder levels, including senior leadership.
• Advanced influencing skills and ability to gain buy‑in across multiple customers/stakeholders.
• Advanced financial industry experience preferred.
• Advanced speaking and writing communication skills.
• Advanced process mapping documentation skills preferred.
• Project Management Professional certification preferred.
• ADKAR certification preferred.
• May require up to 25% travel.

Benefits

We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a 401(k) matching program, tuition assistance, an employee volunteer program, and a wellness program. You will also gain invaluable hands‑on experience to advance your business knowledge and career.

Equal Employment Opportunity

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information. We provide reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please state the nature of your accessibility issue and we will respond to your request.