Program Manager

Atlas; Park City (KS); On-site; USD 70,000 - 110,000; Full time

Job summary

Atlas is seeking a Program Manager to lead program management activities, ensuring customer satisfaction and alignment with company processes.

The role oversees cross-functional teams, develops staff, and maintains strong internal collaboration while delivering on time, within budget, and at expected quality levels.

Qualifications

• High school diploma required.
• Bachelor's degree in Business Administration, Supply Chain, or related field preferred.
• 2+ years’ related experience required.
• 2+ years' experience in production environment required.
• MRP or ERP system experience required.
• Aviation background preferred.

Responsibilities

• Lead day-to-day program operations and act as primary contact for key customer accounts.
• Coordinate with production, supply chain, engineering, quality and program teams to align customer demand with internal resources and capacities.
• Coordinate with production control to ensure work orders are properly scheduled and maintained in the MRP system.
• Prepare and present internal and external reports reflecting program status and milestones.
• Forecast monthly sales and achieve budget goals.
• Lead change management and identify opportunities to improve efficiencies.

Skills

Program management

Leadership

Forecasting

Budgeting

Communication

Risk management

Continuous improvement

Education

Bachelor's degree in Business Administration or Supply Chain

High school diploma

Tools

MRP/ERP system

Job description

Overview

The Program Manager is a customer facing role responsible for leading program management activities and ensuring customer satisfaction through the oversight of program execution, team development, and internal collaboration. This role serves as the subject matter expert across programs and departments, and internal teams while also ensuring alignment with company processes, safety policies, and customer expectations.

Responsibilities

Duties and responsibilities include the following, but not limited to:

Operational Leadership:

Ability to lead without authority and foster a teamwork environment

Make independent decisions balancing company goals and customer needs

Oversees day-to-day program operations, acting as the primary point of contact for key customer accounts and internal departments

Ensure deliverables are completed on time, within budget, and to the customer's satisfaction

Proactively identify and resolve risks and issues

Coordinate with production, supply chain, engineering, quality and program teams to align customer demand with internal resources and capacities

Coordinate with production control to ensure that work orders are properly scheduled and maintained in the MRP system

Prepare and present internal and external reports, and provide project updates that clearly reflect program status and milestones

Ensure customer demand is entered timely, accurately and in accordance with quote parameters

Accurately forecast monthly sales and achieve budget goals

Consistently acts in accordance with business professionalism principles including during business hours, at company events, meetings, off-site meetings, audits, etc.

Consistently provides professional business communications to internal and external customers, staff, peers and company leadership

Team Development and Leadership:

Guide, coach and mentor program managers ensuring team members are equipped with tools and support necessary to succeed

Ensure direct reports in supervisor/manager/lead roles are carrying out responsibilities in accordance with the organization’s policies and applicable laws with the guidance of HR; including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Foster a culture of collaboration and team work to staff at all levels

Provide clear communication and direction to staff at all levels

Financial Management:

Assist with project controls including budgeting, cost tracking, scheduling, and forecasting

Monitor and report trends on customer account profitability

Provide expedite quotes as required, protecting profitability while supporting customer requirements

Continuous Improvement:

Lead change management initiative to adapt to evolving industry standards

Identify opportunities to enhance efficiencies

Has authority to stop any production order for quality concerns

Ensure all employees wear appropriate PPE in designated areas as required

Qualifications

Preferred Education/Experience:

High school diploma required

Bachelor's degree in Business Administration, Supply Chain, or other related field preferred

2+ years’ related experience required

2+ years' experience in production environment required

MRP or ERP system experience required

Aviation background preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee is occasionally required to stand, walk, reach with hands and arms, climb stairs or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.