Program Manager

HCA Healthcare; Overland Park (KS); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off and family leave

401(k) plan with match

Job summary

HCA Healthcare is seeking a Program Manager to oversee Hospitalist and Emergency Medicine program operations in the HM Mid America Division. You’ll drive onboarding, credentialing, enrollment, payroll, and HR processes for clinicians.

You will coordinate with Medical Staff Office, HR, and facility leadership to ensure timely hiring, accurate records, and compliant coverage. This role emphasizes collaboration and process improvement across departments.

Qualifications

• Bachelor’s degree in Health or Business Administration or related field preferred.
• Two or more years of healthcare experience required.
• Experience in physician practice management or service operations is preferred.
• Working knowledge of Microsoft Office Suite required.

Responsibilities

• Oversees and supports the clinician onboarding, credentialing, and enrollment process.
• Manages communication with clinicians and Medical Staff Office on staff privileges progress.
• Develops documentation methods for onboarding processes.
• Coordinates HR onboarding items such as drug screening and background checks.
• Orders lab coats, supplies, and business cards.
• Maintains CAQH updates for program clinicians.
• Receives and processes information about clinician changes from management.
• Coordinates with Health Care Indemnity to ensure coverage of liability.
• Manages payroll for clinicians and updates schedules as needed.
• Collaborates with HR, Accounting, and Billing teams to resolve items.

Skills

Healthcare operations

Project management

Payroll processing

Onboarding

Communication with clinicians

Education

Bachelor’s degree in Health or Business Administration

Tools

Microsoft Office Suite

Excel

PowerPoint

Word

Outlook

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Program Manager with HM Mid America Division you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Program Manager will have responsibility of the day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, as it relates to: revenue flow, clinician credentialing/enrollment, HR, and payroll for clinicians in the programs

What you will do in this role:

• Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensuring completion is done in a timely manner.

• Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.

• Manages the development of documentation methods utilized in the onboarding process.

• Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks).

• Orders lab coats, supplies, business cards, etc.

• Oversees and supports the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program clinicians.

• Receives and processes information about proposed clinician change(s) from management, regional directors and facility medical directors.

• Oversees and supports coordination with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians.

• Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.

• Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations.

What you should have for this role:

• Bachelor’s degree in Health or Business Administration or related field preferred.

• Two or more years of healthcare experience required

• Experience in the following areas is preferred: physician practice management, support service operations; project management experience is preferred.

• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Physician Services Group (https://careers.hcahealthcare.com/pages/physician-services) is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.