Program Manager

Energize Marketing; New York (NY); Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

HSA and FSA plans

Employer-paid insurance (short-term, 1

401k with company match

Paid time off: 12 holidays + 15 days

Summer Fridays

Fully remote work environment

Job summary

Energize Marketing is seeking a Program Manager to own the day-to-day management and client experience of assigned programs from sales handoff through completion, ensuring clients and internal teams remain aligned, deliverables stay on schedule, and programs are executed successfully.

You’ll be the primary client contact, coordinating across Customer Success and Operations, Sales, Demand Gen, Content and other internal teams to deliver complex programs and stand up structured processes for

Qualifications

• 3–5 years in program management or similar client-facing roles.
• Experience with B2B tech marketing tactics (demand gen, webinars, content) preferred.
• Experience managing client-facing programs from kickoff through completion.

Responsibilities

• Own programs from Sales handoff through completion.
• Lead client kickoff calls and establish timelines, milestones and deliverables.
• Serve as primary day-to-day client contact and coordinate stakeholders across teams.
• Escalate risks and keep projects moving while communicating status to clients.
• Coordinate with Sales to ensure smooth handoffs and renewals opportunities.

Skills

Program management

Client communication

Relationship management

Organizational skills

Project management

CRM usage

Education

Bachelor’s degree in Marketing/Business/Communications

Tools

Monday.com

HubSpot

Job description

Location: Remote within the United States. Candidates must reside and be authorized to work in the United States.

Employment Type: Full-Time

Reports To: Director of Customer Success and Operations

Salary: $65,000 to $80,000, depending on relevant experience and qualifications.

About the Role

Energize Marketing is looking for a Program Manager to own the day-to-day management and client experience of assigned programs from sales handoff through completion, ensuring clients and internal teams remain aligned, deliverables stay on schedule, and programs are executed successfully. You’ll serve as a primary point of contact for clients while coordinating closely across Customer Success and Operations, Sales, Demand Gen, Content, and other internal teams.

The role will span programs ranging from straightforward demand generation campaigns and webinars to global research, content initiatives, and complex integrated programs. This is an ideal role for someone who enjoys client interaction, project ownership, and bringing structure to complex, fast-moving programs.

Key responsibilities

• Take ownership of programs following the Sales handoff.
• Schedule and lead client kickoff calls.
• Establish project timelines, milestones, deliverables, responsibilities and expectations.
• Serve as the primary day-to-day client contact for assigned programs.
• Coordinate client stakeholders and internal stakeholders across Customer Operations, Sales, TechStudio/Content and other functions.
• Keep projects moving by proactively following up on approvals, assets, targeting requirements, deliverables and outstanding decisions.
• Communicate status, next steps, risks and timeline changes to clients.
• Ensure internal teams have everything necessary to meet client commitments.
• Partner with Customer Operations on lead and campaign reporting and manage client-facing delivery and communications.
• Coordinate QBRs using reporting/decks prepared by Customer Operations and participate in/present in client meetings as appropriate.
• Identify client needs, expansion opportunities and renewal signals.
• Support renewals and upsells in collaboration with department leadership and Sales.
• Coordinate with Sales to ensure smooth program handoffs and continuity from contract receipt through program completion.
• Partner closely with internal teams across Content, Research, Webinars and Demand Gen to successfully manage standalone and integrated programs.
• Escalate delivery risks, client concerns and scope issues before they become larger problems.
• Measured on client satisfaction + program delivery.

What We’re Looking For:

• 3–5 years of program management, project management, customer success, account management, or similar client-facing experience.
• Experience within B2B technology marketing tactics such as demand generation, content syndication, webinars, research, and content marketing programs is strongly preferred.
• Experience managing client-facing programs from kickoff through completion, including timelines, deliverables, stakeholder coordination, approvals, reporting and ongoing client communication.
• Strong client communication and relationship-management skills, with the confidence to lead meetings, manage expectations and navigate changing priorities.
• Strong organizational and project management skills with excellent attention to detail and the ability to manage multiple programs, deadlines and stakeholders simultaneously.
• Proactive, solutions-oriented mindset with the ability to identify risks, keep programs moving and elevate issues appropriately.
• Comfortable collaborating across internal teams while taking ownership of the overall client experience and successful program delivery.
• Experience with project management, CRM and/or digital marketing platforms such as Monday.com, HubSpot or similar systems preferred.
• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent professional experience).

Benefits & Perks:

• Competitive medical, dental, and vision plans
• HSA and FSA plans
• Employer-paid insurance (short-term, long-term, basic)
• 401k with company match
• Generous paid time off, including 12 paid holidays and 15 vacation days
• Summer Fridays
• Fully remote work environment

About Energize Marketing:

We are a leading global B2B media and demand generation provider, empowering marketers to accelerate pipeline growth and achieve business goals faster.

Our full-funnel solutions—Demand Generation, Webinars, Content Marketing, and Virtual Events—connect brands with key decision-makers at every stage of the buying journey. Backed by our worldwide audience solution, energizeDB® and our owned and operated market-leading brands—TechChannels™, TechResources™, TechTalks™, TechEvents™, and TechStudio™—we connect with B2B professionals worldwide.

Our commitment to client success and delivering high‑impact, data‑driven programs continues to earn industry recognition. Energize Marketing was named the Cybersecurity Marketing Society’s Most Effective Lead Gen Vendor in both 2024 and 2025 , earning the honor for two consecutive years, and was also recognized as Best Webinar Partner in 2025 . Most recently, we earned 2026 FinTech B2B Marketing Awards for Best ABM Campaign and Best Lead Gen/Demand Gen Campaign and were named to the 2026 Inc. 5000 list of America’s fastest‑growing private companies.

With a proven ability to accelerate pipeline and thought leadership for the world’s fastest‑growing tech, cybersecurity, and fintech brands, we’re scaling up and looking for a talented Program Manager to help us continue delivering exceptional programs and client experiences.