Program Manager

Genesys Works; Nashville (TN); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid time off

Comms allowance

Flexible work arrangements

Job summary

Genesys Works in Nashville, TN is seeking a Program Manager to lead our local youth pathways program. You will oversee recruitment, training, internships, and alumni activities, while guiding a team of coordinators and staff to deliver high-quality programming.

In this role you’ll build strong partnerships with schools, community organizations, and corporate partners, track program metrics, manage budgets, and share insights with leadership to drive post-secondary success for students.

Qualifications

• Experience in program management, youth development, or education.
• Strong communication skills—comfortable presenting to diverse audiences and writing clearly.
• Ability to manage projects proactively with attention to detail.
• Skill in analyzing metrics to assess performance and inform decisions.
• Comfort using Microsoft 365 and CRM tools (Salesforce experience preferred).
• Knowledge of college and career readiness strategies for high school students.

Responsibilities

• Lead student recruitment and selection campaigns across Nashville schools.
• Design and manage the summer training, internship, and alumni programs along with ongoing workshops or events for program staff and young professionals.
• Coach and develop Program Coordinators and part-time staff for high-quality program delivery.
• Building and maintaining strategic relationships with school administrators and community organizations and corporate partners to recruit our target demographic, provide meaningful internship experiences, and support students with post-secondary success.
• Tracking and analyzing program data to identify trends and improve stakeholder outcomes, program budgets, and ensuring cost-effective operations.
• Working closely with the national program team and participating in cross-site collaboration calls to align local strategies with organizational goals.
• Preparing reports and presentations for stakeholders and leadership teams.

Skills

Program management

Youth development

Education

Communication

Tools

Salesforce

Microsoft 365

Job description

Mission

Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences with corporate partners, and impactful relationships. Currently in nine cities across the country, we are positioning ourselves to be a key player in workforce development for young people.

Employment Type: Full-time, Exempt

Location: Nashville, TN

Reports to: Executive Director

Salary Range: $70,000 - $85,000

Employment Model: Hybrid

Why This Role Matters

Imagine meeting a student who dreams of a career in tech but doesn’t know where to start. Fast forward a few months—because of your leadership, that student is thriving in a paid internship, building skills, and seeing a future they never thought possible. That’s the power of Genesys Works—and you can help write that story.

As The Program Manager, You Will

• Lead student recruitment and selection campaigns across Nashville schools.


• Design and manage the summer training, internship, and alumni programs along with ongoing workshops or events for program staff and young professionals.


• Coach and develop Program Coordinators and part-time staff for high-quality program delivery.


• Building and maintaining strategic relationships with school administrators and community organizations and corporate partners to recruit our target demographic, provide meaningful internship experiences, and support students with post-secondary success.


• Tracking and analyzing program data to identify trends and improve stakeholder outcomes, program budgets, and ensuring cost-effective operations.


• Working closely with the national program team and participating in cross-site collaboration calls to align local strategies with organizational goals.


• Preparing reports and presentations for stakeholders and leadership teams.

What type of person are we looking for?

The Genesys Works team is looking for a values-driven individual who wants to make an impact by empowering young people and expanding access to meaningful career opportunities. Strong candidates are energized by the chance to help students succeed while contributing to a more diverse and inclusive workforce.

We need a strong collaborator who brings a strategic, creative, and solutions-oriented mindset. Someone who communicates effectively, builds strong relationships, and connects day-to-day work to broader organizational goals—whether in direct service or behind the scenes.

Our organizational values are putting our young people first, collaboration, sustainability, equity, and respect. These values are woven across all sites, teams, and positions. If you are someone who applies an equity lens in your approach, proactively identifies opportunities to reduce barriers and improve outcomes, this could be the next great fit you’re looking for.

The Program Manger Role Is For You If You're

• A Strategic Leader excited to set the foundation for a new site.


• An Experience Architect who loves shaping student journeys to ensure meaningful outcomes.


• A Social Impact Advocate who believes in equity and opportunity.


• A Relationship Builder who thrives on collaboration.


• An Innovator who adapts, solves problems creatively, and can embrace change when priorities shift.


• A Developer. You love coaching and developing staff to deliver high-quality programming and student support.

As the Program Manager, you will need the following to be successful

• Experience in program management, youth development, or education.


• Strong communication skills—comfortable presenting to diverse audiences and writing clearly.


• Ability to manage projects proactively with attention to detail.


• Skill in analyzing metrics to assess performance and inform decisions.


• Comfort using Microsoft 365 and CRM tools (Salesforce experience preferred).


• Knowledge of college and career readiness strategies for high school students.

Compensation

In our quest to be a nonprofit employer of choice, we offer:

• Starting salary range is $70,000 - $85,000


• Competitive compensation commensurate with experience and qualifications


• Medical, dental, and vision insurance


• Company-paid life and disability insurance


• Generous paid time off policy, (10) company paid holidays, and “Soft Close” between Christmas and New Year’s


• 403(b) retirement savings plan with company match


• Communications allowance


• Focus Fridays and Flexible work arrangements

Commitment to Diversity

Genesys Works is an equal opportunity employer that celebrates diversity and is committed to creating an equitable, inclusive, and respectful environment where all employees feel valued and empowered. Genesys Works will not tolerate discrimination or harassment of any kind. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully executing our organizational mission. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve.