Program Manager

American Computer Development, Inc.; Nashville (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Five weeks PTO

Eight holidays per year

401(k) match

Medical/Dental/Vision

HSA & FSA plans

Company-paid life insurance

Supplemental insurance options

Job summary

ACDi, a contract manufacturer, seeks a Program Manager to lead customer service programs from proposal through delivery. You will be the primary contact for customers, review contracts, coordinate schedules, and ensure on-time, on-budget performance with internal teams.

Candidates should have a Bachelor’s degree (or equivalent), 3–5 years in project management in electronics manufacturing, and experience with government contracts and MRP systems.

Qualifications

• Bachelor's degree preferred; Associate’s degree or equivalent required.
• 3–5 years project management experience required.
• Experience in electronics manufacturing environment preferred.
• Government contract experience highly preferred.
• Knowledge of electronics manufacturing processes.

Responsibilities

• Perform program management for all customer service requirements.
• Serve as main point of contact for customer activities related to proposals, contracts, orders, scheduling and delivery.
• Ensure adherence to master plans and schedules, and manage program profitability.
• Collaborate with manufacturing, engineering, PCB layout design and quality departments on programs.
• Collect and submit data to initiate quotations and enable completion of proposals.
• Lead kick-off meetings for new product introductions and review customer purchase orders.

Skills

Project management

Verbal and written communication

Problem solving

Education

Bachelor's degree preferred

Associate’s degree or equivalent required

Tools

MRP production control system

Microsoft Office (Word, Excel, Access)

Job description

DescriptionOUR COMPANYAs a manufacturing firm, ACDi's biggest differentiator is our people. We're here to do more than simply build \"widgets\". Our people offer solutions to challenging design and product development issues and are passionate about hitting customer delivery schedules and exceeding expectations. We approach each project understanding that achieving the highest quality possible is required for every step of the electronics design, engineering, and manufacturing process. What we do day-in and day-out has a lasting, meaningful impact across many industries and in the lives of everyday people. At ACDi we create a seismic measuring system that prevents people from getting stuck in elevators during an earthquake; we defend our nation by helping to build gun turrets for tanks, communication systems for troops, and military avionics; we support NASA programs with communications systems that converse with launched vehicles. We approach each project understanding that achieving the highest quality possible is required for every step of the electronics manufacturing process, because these projects help keep our country and people around the world safe, secure, and free. At ACDi, we’re more than just a contract manufacturer.POSITION SUMMARYPerform a complete range of tasks relating to project management for all customer service requirements. The Program Manager will serve as the main point of contact for customer activities relating to proposal initiation and submittal, contract review, ordering, scheduling and delivery.ESSENTIAL DUTIES & RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Other duties may be assigned.Ensure adherence to master plans and schedules, develop solutions to program problems and service as customer project liaison for internal staffResponsible for overall customer satisfaction and program profitabilityEnsure projects are completed on time and within budgetCollaborate with manufacturing, engineering, PCB layout design and quality departments for assigned programsCollect and submit necessary data to initiate and enable completion of quotations for customer productPerform final review and submittal of customer proposalsSchedule and lead kick-off meetings for new product introductionPerform detailed contract review of purchase orders received from customersProvide ongoing program monitoring and status reporting both internally and externallyMonitor excess, orphan, and obsolete material and disposition with customersProvide ongoing sales support to organically grow customer accountsCoordinate customer visits to facility and travel to customer sites as necessaryOther duties as assignedQualificationsSPECIFIC EDUCATIONAL/EXPERIENCE REQUIREMENTSThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Bachelor’s degree (B.A. or B.S.) is preferred; Associate’s degree (A.A), or equivalent, required3-5 years project management experience is required. Prior experience in an electronics manufacturing environment is preferred.Government contract experience highly preferredPrior experience performing contract review of purchase ordersPrior experience with production scheduling and generating reporting to monitor schedulingREQUIRED/PREFERRED SKILLSExcellent verbal and written communication skillsStrong Microsoft Office skills (Word, Excel, and Access)Demonstrated ability to troubleshoot a variety of problems associated with managing customer projectsKnowledge of MRP production control systemKnowledge of electronics manufacturing processesBENEFITSFive (5) weeks PTO per yearEight (8) paid holidays per year401(k) Retirement Savings Plan with employer matchMedical/Dental/Vision coverage (first of the month following hire date)HSA & FSA Plans (with HSA employer contribution)Company-paid life insuranceSupplemental insurance optionsPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.ENVIRONMENT CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee may be exposed to hazards (chemical, mechanical, and/or radiant energy). The employee may be required to wear protective clothing such as heel straps and a lab coat. The noise level in the work environment is usually moderate. All of the work will be performed indoors.ACDi is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by the law.