Program Manager

Mastercard; Naperville (IL); On-site; USD 104,000 - 172,000; Full time

Benefits offered by this job

Flexible hours

Paid sabbaticals

Mentoring program

Work-life balance

Job summary

Mastercard in Naperville, IL is seeking a full-time Program Manager to lead projects from concept to rollout. You will own multiple projects end-to-end, translating strategic objectives into actionable steps while maintaining rigorous attention to metrics and quality.

The role emphasizes strong communication, analysis, and proactive problem solving. The team highlights work-life balance, flexible hours, paid sabbaticals, and a mentoring program as part of the package.

Qualifications

• What You'll Bring: cross-functional collaboration skills, analytical thinking, clear written communication, decisive decision making, and strong problem-solving abilities.

Responsibilities

• Carry general projects from napkin sketch to Naperville, IL rollout
• Own assigned projects from kickoff through final delivery
• Own one slice of Mastercard's general mission end to end
• Translate manager objectives into concrete, actionable day-to-day steps
• Notice when a general metric is lying and dig in

Skills

Cross-functional collaboration

Analytical thinking

Written communication

Decision making

Problem solving

Job description

This full-time Program Manager role puts you at the center of projects that matter to our customers and our business. Consider the trade: your 8 years of Cross-Functional Collaboration for $104,000 - $172,000, a full-time schedule, and ownership most shops never offer.

Key Responsibilities

• Carry general projects from napkin sketch to Naperville, IL rollout
• Own assigned projects from kickoff through final delivery
• Own one slice of Mastercard's general mission end to end
• Translate manager objectives into concrete, actionable day-to-day steps
• Notice when a general metric is lying and dig in

What You'll Bring

• The grit to debug at 4pm on a Friday without complaint
• A learner's pace that keeps up with shifting requirements
• A communication style that translates jargon back into plain English
• Strong analytical and problem-solving capabilities
• Strong working knowledge of Written Communication and Decision Making
• Flexibility to adapt your approach as business needs evolve
• A bias toward asking the dumb question before the expensive mistake

Every product at Mastercard reflects the boldly-pragmatic standards our Naperville, IL team holds itself to. Around here, "I don't know yet" is a perfectly respectable sentence and often the start of something good.

We value work-life balance, so expect $104,000 - $172,000, flexible hours, paid sabbaticals, and a supportive mentoring program.

Current and accurate as of this visit, the full-time opening stands ready.