Program Manager

Justice Resource Institute; Great Barrington (MA); On-site; USD 30,996 - 45,460; Full time

Benefits offered by this job

$2,000 bilingual bonus

Medical and dental benefits

401K matching up to $800

Tuition reimbursement up to $4000

Generous paid time off

Job summary

The Justice Resource Institute is seeking a Program Manager in Great Barrington to lead a dedicated team. This position involves overseeing staff while ensuring the delivery of quality service for individuals with developmental disabilities. Ideal candidates will possess a relevant bachelor's degree and supervisory experience.

Benefits include access to medical and dental coverage, a 401K plan, professional development opportunities, and generous paid time off. A $2,000 bilingual bonus is available for those who are fluent in a second language.

Qualifications

• Must be 21 years or older.
• At least 4 years of experience in the human services field.
• Minimum of 2 years of supervisory experience with clients with intellectual disabilities.

Responsibilities

• Manage and supervise staff to ensure adherence to policies.
• Respond to unexpected situations or emergencies.
• Complete necessary paperwork and reports.
• Coordinate with other departments to ensure quality care.
• Develop staff schedules and ensure program safety.
• Support client development through recommended interventions.
• Implement recreational activities on and off campus.

Skills

Supervisory skills

Effective communication

Crisis management

Staff scheduling

Education

Bachelor’s degree in human services

Job description

We are seeking an enthusiastic and professional Program Manager to join our team! In this position, you will be able to convey your passion for helping others by leading a dynamic team and bringing an energetic and positive approach while working with the individuals we serve.

Berkshire Meadows provides residential, special education, and day habilitation services for children, adolescents, and young adults who have developmental disabilities including significant cognitive, physical, and medical disabilities. Services are provided in an attractive campus setting in Great Barrington, Massachusetts, as well as several community-based homes.

Schedule: This is a full‑time position, Tuesday to Friday 10:00 AM to 6:00 PM plus Saturday 7:00 AM to 3:00 PM and on‑call availability.

Compensation

The pay range for this position is $22.50 to $33.00 per hour. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future.

In this role, you will:

• Managing and supervising staff, ensuring they adhere to company policies and procedures.
• Responding to and resolving unexpected situations or emergencies that might arise during shift.
• Completing necessary paperwork, reports and other administrative duties.
• Communicating and coordinating with other departments (e.g., Day Hab, Academic, Nursing, Maintenance) to ensure quality of care for clients and functioning of all supporting programs.
• Developing staff schedules, ensuring required coverage and program safety, interviewing and hiring program staff with administrative support.
• Supporting physical, social and communicative development of clients through carryover of recommended supports or interventions (aligned with speech, PT, nursing or other professionals) into the residential setting and increasing independence of clients across residential‑based skills.
• Developing and implementing recreational activities on and off campus with support from assistant program managers and other staff as needed.

Why JRI?

• Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.
• We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full‑time employees in your first year and much more!

Requirements

• Must be 21 years or older.
• Bachelor’s degree in a human services or at least 4 years of experience in the human services field.
• Supervisory experience; 2 years of experience with clients with intellectual disabilities.
• Must be MAP certified.
• Must have the ability to communicate effectively and professionally.
• Must have a valid driver’s license (MA, NY or CT).
• Background and driving record checks will be performed.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.