Program Manager

Jabil; Grantsville (UT); On-site; USD 95,000 - 135,000; Full time

Job summary

Jabil in Grantsville, UT seeks a Program Manager to facilitate strategic initiatives for defined customers and lead multi-functional project teams. You will manage budgets, schedules, and performance requirements for enterprise level projects while strengthening customer relationships.

Responsibilities include gathering requirements, building teams, coordinating with internal stakeholders, aligning milestones, reviewing schedules, and driving KPI-driven delivery.

Qualifications

• Bachelor's degree is required.
• Minimum 8 years' work-related experience required in project management or related discipline.
• Demonstrated history of excellent customer service interface.
• An equivalent combination of education, training and/or experience will be considered.
• Project Management Professional (PMP) certification preferred.

Responsibilities

• Lead and manage enterprise level projects and programs.
• Develop and manage budgets, schedules, and performance requirements.
• Collaborate with customers and internal teams from requirements through product acceptance.
• Establish milestones and align goals across functional areas and stakeholders.
• Review project schedules and KPI metrics to ensure scope, time, and cost constraints are met.

Skills

Customer facing

Stakeholder management

Team leadership

Problem solving

Education

Bachelor’s degree

8+ years PM experience

PMP certification preferred

Tools

Microsoft Office

Job description

Job Summary

Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.

• Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.
• Build team(s) to address the project goals and objectives for multiple and/or enterprise level projects.
• Collaborate with customer (internal or external) from requirements gathering through product acceptance.
• Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
• Review project schedules with functional project managers and project coordinators allocated to projects.
• Devise creative solutions to critical customer and user needs. Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.
• Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
• Financial Management and analysis of costs for enterprise level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
• Accountable for overall project success - including cost, schedule, quality, and scope management.
• Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority

Job Summary

Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.

Essential Duties And Responsibilities

• Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.
• Build team(s) to address the project goals and objectives for multiple and/or enterprise level projects.
• Collaborate with customer (internal or external) from requirements gathering through product acceptance.
• Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
• Review project schedules with functional project managers and project coordinators allocated to projects.
• Devise creative solutions to critical customer and user needs. Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.
• Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
• Financial Management and analysis of costs for enterprise level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
• Accountable for overall project success - including cost, schedule, quality, and scope management.
• Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority

Job Qualifications

KNOWLEDGE REQUIREMENTS

• Ability to interface with the customer on a daily basis or as required
• Knowledge of, or willingness to learn Jabil operating policies and procedures is required
• Expert knowledge of Jabil’s culture and guiding principles
• Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
• Job is responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

Education & Experience Requirements

• Bachelor’s degree is required
• Minimum 8 years' work-related experience required in project management or related discipline
• Demonstrated history of excellent customer service interface
• An equivalent combination of education, training and/or experience will be considered
• Project Management Professional (PMP) certification preferred