Program Manager

LexisNexis Risk Solutions FL Inc. Company; Georgia; Hybrid; USD 105,000 - 175,000; Full time

Benefits offered by this job

Annual incentive bonus

Job summary

LexisNexis Risk Solutions is seeking a Senior Program Manager to lead complex cross-functional programs across business areas and regions. You will partner with business and technology leaders to define strategy, governance, and delivery plans.

The role requires ambiguity tolerance, stakeholder influence, and the use of AI-enabled tools to improve planning, risk management, and outcomes, while maintaining high-quality delivery and governance.

Qualifications

• Ability to create program strategy, integrated plans, governance, and decision frameworks.
• Proven success influencing senior stakeholders and negotiating priorities.
• Experience managing program risks, dependencies, and benefits realization.
• Excellent written, verbal, facilitation, and executive communication.
• Experience using data and AI-enabled tools to improve delivery.

Responsibilities

• Lead cross-functional programs spanning multiple business areas, products, regions, and functions.
• Define program strategy, objectives, roadmap, governance, and delivery plans.
• Manage risks, issues, dependencies, constraints, and change impacts with mitigation.
• Partner with sponsors to define value, adoption plans, and benefits realization.
• Align senior stakeholders on priorities, scope, and resources.
• Provide concise, decision-oriented communications to executives and teams.
• Mentor project managers and delivery professionals in tools and practices.
• Use approved AI and automation tools to improve planning, research, reporting, and delivery while ensuring data integrity.

Skills

Program strategy

Stakeholder management

Risk management

Executive communication

AI-enabled tools experience

Education

PMP / PgMP / PRINCE2 / Lean Six Sigma / advanced agile certification

Tools

AI Tools

PMO tools

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/

About our Team

The Global Products & Analytics (GPA) Project Management Office (PMO) is a strategic, cross-functional team within LexisNexis Risk Solutions' Business Services organization that drives the successful delivery of high-impact programs and enterprise initiatives. The team partners with product, technology, analytics, and business leaders to align projects with strategic priorities, foster collaboration, and deliver measurable business value through strong governance, innovation, and operational excellence. Working in a fast-paced and evolving environment, the GPA PMO plays a key role in advancing solutions that help customers manage fraud, identity, financial crime, credit risk, and customer data challenges.

About the Role

As a Senior Program Manager, you will lead complex, cross-functional programs that may span multiple business areas, products, regions, and functions. You will partner with business and technology leaders to define strategy, governance, delivery plans, and success measures while ensuring alignment on priorities, risks, dependencies, and outcomes. This role is ideal for someone who thrives in ambiguity, influences decisions without direct authority, and leverages modern tools, including AI-enabled solutions, to improve delivery quality, transparency, and business impact.

Responsibilities

• Lead major programs that may span multiple business areas, products, regions, or functions.
• Define program strategy, objectives, roadmap, operating model, governance, decision rights, and integrated delivery plans.
• Manage program-level risks, issues, dependencies, constraints, and change impacts while driving mitigation and contingency planning.
• Partner with sponsors and business owners to define value, success measures, adoption plans, and benefits realization.
• Align senior stakeholders on priorities, scope, sequencing, resources, and expected outcomes.
• Provide concise, decision-oriented communications to executives, delivery teams, and key partners.
• Mentor project managers and delivery professionals by sharing tools, practices, and program leadership expertise.
• Use approved AI and automation tools to improve planning, research, reporting, risk identification, knowledge synthesis, and delivery execution while maintaining accountability for information quality and integrity.

Requirements

• Demonstrated ability to create program strategy, integrated plans, governance structures, and executive decision frameworks in ambiguous environments.
• Proven success influencing senior stakeholders, negotiating priorities and resources, resolving cross-functional conflict, and leading without direct authority.
• Strong experience managing program risks, dependencies, investments, delivery performance, change impacts, and outcome measurement.
• Exceptional written, verbal, facilitation, and executive communication skills with the ability to translate complex information into clear decisions and actions.
• Experience using data and modern project, collaboration, automation, or AI-enabled tools to improve program delivery and decision support.
• Working knowledge of responsible AI practices, including output validation, human oversight, data protection, transparency, and appropriate escalation.
• Experience in a complex, global, cross-functional, or regulated environment such as financial services, data, privacy, risk, or compliance.
• PMP, PgMP, PRINCE2 Practitioner, Lean Six Sigma, change management, portfolio management, or advanced agile certification.

U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.

This job is eligible for an annual incentive bonus.

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At LexisNexis Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 190 countries and territories. LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit www.risk.lexisnexis.com and www.relx.com.