Program Manager

Hotwire Communications Ltd; Fort Lauderdale (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare/Dental/Vision Plans

401K Retirement Plan with CompanyMatch

Paid Vacation/Sick Time and Holidays

Paid Volunteer Time

Paid Parental Leave

Hotwire Service Discounts

Employee Referral Bonuses

Entertainment Discounts/Perks

Job summary

Hotwire Communications Ltd. is seeking a Program Manager to lead and coordinate network feasibility initiatives from inception to delivery.

The role oversees vendor and service carrier relationships and manages cross-functional teams to track milestones and communicate status and risks to leadership. The ideal candidate has 5+ years of program or project management experience, PMP certification, and strong planning skills.

Qualifications

• Bachelor’s degree in Business, Engineering, Telecommunications, or related field.
• 5+ years of program or project management experience.
• PMP or similar certification.
• Strong project planning skills with complex project plans.
• Proficiency with project management tools (e.g., Microsoft Project, Jira, or Smartsheet, site tracker and Salesforce).
• Strong working knowledge of network infrastructure and feasibility processes is a plus.

Responsibilities

• Manage vendor and service carrier relationships to ensure timely delivery of services.
• Develop comprehensive project plans from feasibility to completion.
• Coordinate cross-functional teams across engineering, operations, and procurement.
• Lead regular status meetings and provide updates to stakeholders.
• Identify risks and maintain risk logs; report to leadership.
• Serve as primary point of contact for stakeholders and ensure alignment on objectives.
• Other duties as assigned by Supervisor.

Skills

PMP certification

Project management

Stakeholder communication

Cross-functional leadership

Risk management

Education

Bachelor’s degree

Tools

Microsoft Project

Jira

Smartsheet

Salesforce

Site tracker

Job description

The Program Manager will lead and coordinate network feasibility initiatives, ensuring seamless execution from inception to delivery. The Program Manager will oversee vendor and service carrier relationships, manage cross-functional teams, track critical milestones, and communicate status and risks to leadership. The ideal candidate will possess strong project management expertise, analytical skills, and a deep understanding of network infrastructure and operations.

Duties / Responsibilities:

• Manage relationships with vendors and service carriers to ensure timely and cost-effective delivery of services.
• Request, review, and track quotes to ensure alignment with project requirements and budget constraints.
• Develop comprehensive project plans from the initial feasibility analysis through to execution and completion.
• Create and track change requests for node insertions, ensuring proper approvals and timely execution.
• Collaborate with cross-functional teams, including engineering, operations, and procurement, to ensure alignment on project goals and deliverables.
• Conduct regular meetings with internal teams and external stakeholders to provide updates, address concerns, and drive project momentum.
• Report project status, risks, and issues to leadership through detailed risk logs and status updates.
• Analyze critical dates and project dependencies to mitigate risks and ensure on-time delivery.
• Serve as the primary point of contact for stakeholders, ensuring clear communication and alignment on project objectives and timelines.
• Other duties as assigned by Supervisor.

Minimum Qualifications:

• Bachelor’s degree in Business, Engineering, Telecommunications, or a related field.
• 5+ years of experience in program or project management, preferably within network feasibility or telecommunications.
• PMP or other relevant project management certification.
• Strong project planning skills with experience in creating and managing complex project plans.
• Proficiency in project management tools (e.g., Microsoft Project, Jira, or Smartsheet, site tracker and Salesforce ).
• Strong working knowledge of network infrastructure and feasibility processes is a plus.

Benefits:

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.