Program Manager

AIDS Healthcare Foundation; Florida; On-site; USD 65,000 - 85,000; Full time

Job summary

AIDS Healthcare Foundation in Florida is seeking a Program Manager to serve as a friendly resource to clients and community partners, promoting the Mobile Clinic program and fostering growth by developing community resources.

The role focuses on building relationships with agencies offering support services, enhancing access to care, and ensuring compassionate, non-judgmental client service with the aim of improving health outcomes in the community.

Responsibilities

• Program development and growth across the Mobile Clinic program.
• Monitor all program metrics to drive outcomes.
• Guarantee a positive client experience and retention in care.
• Collaborate with team to ensure retention in care.
• Manage daily operations: supplies, scheduling, and logistics.
• Maintain maintenance logs and upkeep of the unit.
• Provide phlebotomy and nursing services to clients.
• Coordinate with Regional Director to ensure grant compliance.
• Identify and engage internal and external partners to meet client needs.

Job description

The Program Manager acts as a friendly, helpful resource to clients and community partners. They represent the Foundation and promote the program in the community to foster growth, develop community resources, engage and retain clients. As part of their work with community organizations, the Program Manager builds and nurtures relationships with agencies that offer additional support services.

The Program Manager plays an important role in the continuum of HIV care. Their duties include, but are not limited to: Program development and growth, monitoring of all metrics, guaranteeing a positive client experience, working with team members to ensure retention in care, managing daily operations (i.e. supplies, schedules), managing maintenance logs and upkeep of the unit, providing phlebotomy and nursing services to the client and working with the Regional Director to ensure grant compliance. Additionally, the Program Manager also works very closely with internal departmental partner and well as identifying external partners to meet the needs of the clients.

By assisting individuals with mobile healthcare services and providing compassionate and non-judgmental customer service, the Mobile Clinic program staff enables AHF to be of service to the community by providing support to individuals at a critical and potentially overwhelming moment. The ultimate goal of AHF’s Mobile Clinic program is to assist clients secure and maintain stable and consistent healthcare, resulting in improved outcomes.