Program Manager

IDEX; Farmington (CT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings with company

PTO

Job summary

IDEX is seeking a seasoned Program Manager to own cross-functional programs across Engineering, Operations, Quality, and Supply Chain. You will coordinate production, development, qualification, and new product launches, ensuring on-time delivery and profitable growth for a demanding strategic customer.

The role emphasizes strong leadership, detailed program governance, risk management, and the ability to translate customer requirements into executable plans while driving continuous improvement

Qualifications

• BS degree in Engineering or project management experience in a complex manufacturing or engineered-product environment.
• Experience leading cross-functional teams and customer-facing reviews.
• Experience with schedules, risk management, action tracking, financial forecasting, variance analysis, and recovery planning.
• Semiconductor equipment, high-purity components, or strategic OEM account experience preferred.
• PMP or equivalent formal project/program management training preferred.

Responsibilities

• Portfolio and customer ownership. Serve as the central coordinator for all production, development, qualification, and improvement activities; maintain clear ownership, priorities, and communication across the account.
• Cross-functional execution. Translate customer requirements and commitments into integrated plans and deliverables across Engineering, Operations, Quality, Supply Chain, Customer Service, and Commercial.
• Customer reviews and communication. Prepare for and lead recurring program reviews, QLTC discussions, business reviews, and escalation meetings; provide accurate status, risks, decisions, and recovery plans.
• Financial and commercial management. Develop and manage program budgets, forecasts, revenue outlook, and cost performance; identify financial risks, drive mitigation actions, and support quotations, cost-reduction initiatives, and profitable growth.
• Product launch and industrialization. Lead new product development, qualification, and production readiness activities to achieve successful product launches and seamless transition into stable qualified production.
• Performance and continuous improvement. Monitor delivery, quality, and customer satisfaction; use data and structured problem-solving to drive improvement and prevent recurrence.
• Manage a broad portfolio of production, development, quality, cost, and relationship priorities for a highly demanding strategic customer.
• Drive timely decisions and accountability across functions without direct authority over all resources.
• Balance urgent customer escalations with long-term development, industrialization, and continuous improvement work.
• Maintain one clear version of status across multiple customer and Mott stakeholders, programs, and review cadences.
• Deliver customer production & development open orders on time and in accordance with committed schedules.
• Support achievement of customer revenue, margin, growth, delivery, quality, and customer-satisfaction objectives.
• Manage program budgets, forecasts, and spending to achieve financial targets while minimizing cost overruns.
• Maintain clear, timely communication of program status, risks, actions, decisions, and escalation needs.
• Establish stable handoffs from development through industrialization and qualified production.
• Improve portfolio visibility and reduce missed commitments, recurring issues, and avoidable escalations.

Skills

Cross-functional leadership

Customer-facing reviews

Risk management

Financial forecasting

Project scheduling

Communication

Education

BS in Engineering

Project/program management experience

PMP certification or equivalent

Job description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

What can you expect in this role?

This is an individual contributor role with broad influence, high customer visibility, and a direct impact on execution, revenue growth, and the long-term customer.

Responsibilities:

• Portfolio and customer ownership. Serve as the central coordinator for all production, development, qualification, and improvement activities; maintain clear ownership, priorities, and communication across the account.
• Cross-functional execution. Translate customer requirements and commitments into integrated plans and deliverables across Engineering, Operations, Quality, Supply Chain, Customer Service, and Commercial.
• Customer reviews and communication. Prepare for and lead recurring program reviews, QLTC discussions, business reviews, and escalation meetings; provide accurate status, risks, decisions, and recovery plans.
• Financial and commercial management. Develop and manage program budgets, forecasts, revenue outlook, and cost performance; identify financial risks, drive mitigation actions, and support quotations, cost-reduction initiatives, and profitable growth.
• Product launch and industrialization. Lead new product development, qualification, and production readiness activities to achieve successful product launches and seamless transition into stable qualified production.
• Performance and continuous improvement. Monitor delivery, quality, and customer satisfaction; use data and structured problem-solving to drive improvement and prevent recurrence.
• Manage a broad portfolio of production, development, quality, cost, and relationship priorities for a highly demanding strategic customer.
• Drive timely decisions and accountability across functions without direct authority over all resources.
• Balance urgent customer escalations with long-term development, industrialization, and continuous improvement work.
• Maintain one clear version of status across multiple customer and Mott stakeholders, programs, and review cadences.
• Deliver customer production & development open orders on time and in accordance with committed schedules.
• Support achievement of customer revenue, margin, growth, delivery, quality, and customer-satisfaction objectives.
• Manage program budgets, forecasts, and spending to achieve financial targets while minimizing cost overruns.
• Maintain clear, timely communication of program status, risks, actions, decisions, and escalation needs.
• Establish stable handoffs from development through industrialization and qualified production.
• Improve portfolio visibility and reduce missed commitments, recurring issues, and avoidable escalations.

Required:

• BS degree in Engineering Program or project management experience in a complex manufacturing or engineered-product environment.
• Experience leading cross-functional teams and customer-facing reviews.
• Experience with schedules, risk management, action tracking, financial forecasting, variance analysis, and recovery planning.
• Semiconductor equipment, high-purity components, or strategic OEM account experience preferred.
• PMP or equivalent formal project/program management training preferred.

Total Rewards

The compensation range for this position is $99,800.00 - $149,600.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

• Health benefits
• 401(k) retirement savings program with company match
• PTO
• and more.

Equal Opportunity Employer

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Artificial Intelligence Screening

Artificial intelligence is not used to screen, assess or select applicants.

IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission‑critical components in everyday activities. Chances are the car you’re driving has a BAND‑IT® clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life® rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.