Program Manager

Apex Systems; Deerfield (IL); Remote; USD 100,000 - 130,000; Full time

Job summary

Apex Systems seeks an experienced Program Manager to lead the migration of communication platforms into a cohesive Adobe tool. This position requires strong project management and leadership skills as you will oversee various teams, ensuring a smooth transition to Adobe Journey Optimizer. Candidates should have proven experience in similar roles, along with excellent communication abilities and a detail-oriented mindset.

Benefits

Health, Dental, Vision Insurance

401K Plan with Company Match

Employee Stock Purchase Program

Training and Development Programs

Qualifications

• Proven experience in managing large-scale, multi-year programs.
• Strong background in project management overseeing multiple teams.
• Experience with Adobe Journey Optimizer or similar tools.

Responsibilities

• Lead and manage the migration project, ensuring alignment with strategic goals.
• Oversee multiple teams including SMS, batch email, and change management.
• Monitor project progress, identify risks, and implement strategies.

Skills

Project Management

Organizational Skills

Leadership

Communication

Problem Solving

Education

Project Management Certification

Tools

Adobe Journey Optimizer

Job description

?Job Title: Program Manager - Communications Platform Migration

Location:Chicago, IL (Remote options available)

Job Type:Full-time

About Walgreens:Walgreens is a leading retail pharmacy chain committed to providing exceptional healthcare and customer service. We are embarking on a large-scale initiative to migrate our communications platforms and are seeking an experienced Program Manager to lead this multi-year, enterprise-level effort.

About the Role:As the Program Manager for our Communications Platform Migration, you will oversee the consolidation of various communication tools into a new Adobe platform. Currently, Walgreens uses a version of Adobe, CheetahMail, Cisco, and Unica for different functions. This initiative aims to merge these platforms into one cohesive Adobe tool. The project will span multiple phases, including discovery, planning, and execution, and will involve significant coordination across retail, pharmacy, and digital domains.

Key Responsibilities:

• Lead and manage the migration project, ensuring alignment with the overall roadmap and strategic goals.
• Oversee multiple teams and workstreams, including SMS, batch email, transactional email, change management, infrastructure/data, and security.
• Collaborate with the Adobe team as the main vendor and coordinate with the SI partner responsible for technical implementation.
• Ensure successful migration to Adobe Journey Optimizer, the newest enterprise communications tool.
• Manage project timelines, budgets, and resources effectively.
• Facilitate communication and collaboration among Subject Matter Experts (SMEs) from various teams.
• Monitor project progress, identify risks, and implement mitigation strategies.

Requirements:

• Proven experience in managing large-scale, multi-year programs, preferably in communications platform migration.
• Strong background in project management, with the ability to oversee multiple teams and workstreams.
• Experience with Adobe Journey Optimizer or similar enterprise communications tools.
• Excellent organizational, leadership, and communication skills.
• Ability to work collaboratively with vendors, technical partners, and internal teams.
• Strong problem-solving skills and attention to detail.

Preferred Qualifications:

• Experience in retail, pharmacy, or digital sectors.
• Familiarity with CheetahMail, Cisco, Unica, and other communication tools.
• Knowledge of change management and infrastructure/data security best practices.

Team Structure:You will work within a pods team structure, with SMEs from each team being part of the project team.

About Apex Systems:

• Apex offers a number of resources to our contractors including:
  • Training and Development programs - We have a webinar series with global experts who deliver 3-4 technical and leadership webinars a month around hot topics/technologies such as Agile, DevOps, Angular, Node, React, JavaScript, .NET Core, Java 8/9, Redux, Ansible, Kubernetes, etc. Many of these webinars are worth certification credits for major certifying bodies such as PMI, IIBA, and CompTIA (i.e. PDU, CDU, and CEU credits). We can also provide a technical training license (eligibility required)
  • Benefits - Health, Dental, Vision, 401K, and Employee Stock Purchase Program
  • Strong Support Network - A network of Recruiters, Support Services, and Contractor Care Representatives are here to help our contractors succeed. We have a job portal which has all of our job openings with our 1,200+ clients. We also have off-boarding/end of assignment resources to help you during the transition when you’re wrapping up, including a Career Coaching Program and 15+ Career Readiness workshops for job seekers
  • Awards - Apex is a proud recipient of the Best of Staffing awards for both Client Satisfaction and Contractor Satisfaction

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.