Program Manager

CTG; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

CTG is seeking an accomplished Program Manager to drive complex IT programs across multiple industries. You will apply deep project management expertise, evaluate trade-offs, and make timely decisions under pressure while prioritizing customer success and outcomes.

You will lead cross-functional teams, align senior stakeholders, and govern plans, budgets, risks, and milestones to achieve commercial results. A growth mindset and focus on continuous improvement are essential.

Qualifications

• Minimum 7 years of project management experience with at least 3 years leading programs.
• PMP certification or approved equivalent in good standing.
• PgMP certification in good standing or commitment to achieve within 12 months.
• Prior experience as PM for enterprise software/SaaS or technology consultancy.
• Excellent verbal and written English skills.
• Experience managing IT programs across Manufacturing, Energy, Financial, Consumer, Travel, or Government sectors.
• Proven track record of leading senior IT programs with high customer satisfaction.
• Ability to break down multi-year transformations into coordinated projects and milestones.
• Ability to align senior stakeholders, govern milestones, and keep on schedule and budget.
• Strong executive communication, reporting, and risk decisions to sponsors.

Skills

Program management

Leadership

PMP certification

PgMP certification

Enterprise software/SaaS experience

English communication

Experience in IT programs

Multi-stakeholder alignment

Governance & planning

Education

Bachelor's degree in business, engineering, technology, or related field

Tools

Microsoft Project

Job description

The Program Manager is an accomplished leader who applies deep program management expertise to new challenges, evaluates alternative points of view and trade-offs, and makes timely decisions with incomplete information. This individual is composed and resilient under pressure, commercially aware, and accountable for outcomes. Equally important, the Program Manager demonstrates a growth mindset, prioritizes customer success, develops others, contributes to the project management profession, and works in an open, borderless, and naturally inclusive manner.

Required Skills and Experience

• Minimum of 7 years of project management experience, including at least 3 years leading programs, with broad business experience.
• PMP certification or an approved equivalent project management certification in good standing.
• PgMP certification in good standing – or – commitment to achieve within 12 months
• Prior experience working as a PM for an enterprise software vendor/SaaS vendor or a technology consultancy firm.
• Experience using Microsoft Project to manage end to end integrated plans
• Excellent verbal and written skills in English
• Experience managing IT programs is required in one or more of the following markets: Manufacturing & Energy, Financial (or Insurance), Consumer & Travel, and Government/Federal.
• Proven track record of successfully leading senior-level IT programs in a services environment and delivering commercial outcomes with high customer satisfaction.
• Demonstrated ability to assess multi-year transformation objectives and decompose them into coordinated projects, workstreams, milestones, dependencies, and measurable outcomes.
• Proven ability to align senior stakeholders and delivery actors, manage commitments through governance milestones, and keep projects on schedule, within budget, and aligned to quality expectations.
• Strong executive communication skills, including presenting program plans, performance, financials, risks, decisions, and recommendations to senior management and customer sponsors.
• Experience leading multi-functional teams and cross-practice implementation programs across multiple technologies, organizations, or geographies.
• Expertise in program governance, integrated planning, financial management, scope management, change control, dependency management, benefits realization, and delivery assurance.
• Proven capability to anticipate and mitigate risks, resolve critical issues, and lead recovery actions to protect key milestones and program outcomes.
• Strong commercial judgment, including budgeting, forecasting, cost optimization, contract awareness, change management, and balanced decision-making for customers and Kyndryl outcomes.
• Ability to influence, negotiate, and resolve conflict across organizational boundaries while maintaining accountability and trusted relationships.
• Proficiency in data-driven program management, including KPIs, dashboards, operational reporting, business intelligence, and evidence-based recommendations.
• Ability to thrive in a dynamic, agile environment, adapt to changing priorities, and remain focused on strategic, commercial, and customer outcomes.
• Demonstrated experience coaching project managers, sharing lessons learned, and contributing methods, assets, or improvements to the project management profession.

Preferred Skills and Experience

• Bachelor's degree in business, engineering, technology, or a related field.
• Experience leading large-scale or multi-year programs with distributed teams, multiple workstreams, and meaningful revenue, cost, or business impact.
• Experience across multiple industry segments and technology domains.
• Senior stakeholder management experience through C-suite or equivalent sponsor level.
• Familiarity with Agile methodologies such as Scrum or Kanban, integrated project planning tools, and DevOps practices.
• Experience managing vendor and partner relationships, commercial commitments, and contract performance.
• Ability to support solutioning, identify follow-on opportunities, and negotiate program scope or commercial changes with senior stakeholders.

This is a Contract W2 role, CANNOT do C2C, C2H or 1099.