Program Manager

Center for Youth Services; City of Rochester (NY); On-site; USD 39,950 - 44,083; Full time

Job summary

The Center for Youth Services in Rochester is seeking a Full-Time RHY Supervisor to oversee outreach, manage personnel, and ensure effective service delivery for vulnerable youth in the community. The role involves crisis response, client advocacy, and coordinating case management needs.

Ideal candidates will hold a Bachelor's Degree in Human Service or a related field, with management experience. Strong knowledge of youth systems and excellent communication skills are essential. The position offers a competitive pay rate of $29-$32 per hour, with a commitment to providing equal employment opportunities.

Qualifications

• Bachelor's Degree in Human Service or a related field with management experience.
• Driver's license is required.

Responsibilities

• Oversight of outreach and service delivery.
• Personnel recruitment and training.
• Monitoring of conditions and addressing maintenance issues.
• Networking with youth-serving agencies.
• Crisis response and intervention.
• Client screening and assessment.

Skills

Knowledge of child and adolescent development

Knowledge of youth serving systems

Strong time management and multi-tasking skills

Excellent literacy and communication skills

Knowledge of community resources

Advanced knowledge of Microsoft Office

Education

Bachelor's Degree in Human Service or related field

Master’s Degree preferred

Job description

Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.

Overview

The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.

Responsibilities

• Oversight of outreach, service delivery, utilization, and efficacy, including: data collection, outcome measurement, record keeping, and report generation
• Personnel recruitment, screening, hiring, orientation, training, and support through supervision and professional development planning
• Monitors apartments/office conditions and works with the Facilities Director to address maintenance issues
• Networking/partnering with other youth-serving agencies to coordinate the effective use of resources
• Maintenance of appropriate therapeutic relationship, including compliance with the agency's Code of Ethics and/or other professional code of conduct, as appropriate
• Crisis response and intervention
• Client Screening, Intake, and Assessment
• Oversight of the development, implementation, ongoing assessment, and coordination of client case management needs, services, and plans
• Client advocacy, as needed and appropriate
• Transportation of program participants, as required and consistent with agency policy

Required Qualifications

• Bachelor's Degree in Human Service or related field AND e years' management or supervisor experience OR equivalent combination. Master’s Degree preferred.
• Driver's license

Skills

• Strong Knowledge of child and adolescent development
• Knowledge of youth serving systems
• Strong time management and multi-tasking skills
• Excellent literacy and communication skills
• Knowledge of community resources
• Advanced knowledge of Microsoft Office

Pay Rate: $29-$32 per hour

Schedule

Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks). This emergency response system is intended to provide after-hours and weekend support to several residential programs

The Center for Youth Provides Equal Employment Opportunities