Program Manager

Foxhole Technology; Chicago (IL); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k), Roth, ESOP

Life and disability insurance

Education and training assistance

Paid time off

Job summary

Foxhole Technology is seeking a Program Manager to lead a large-scale enterprise IT services program for federal civilian and defense agencies. The role covers cybersecurity, system lifecycle, data center operations, cloud environments, network infrastructure, software/hardware management, data science, service desk, and end-user support.

The candidate will serve as the primary contractor point of contact and provide strategic leadership to ensure successful program execution, technical

Qualifications

• Minimum of seven (7) years leading IT/mission support programs as a PM/PMO
• Minimum of five (5) years executing complex IT projects with minimal government oversight
• Experience managing large, cross-functional IT service delivery environments

Responsibilities

• Serve as the contractor’s single point of contact with government leadership for operations and program delivery.
• Provide leadership for task order performance, service delivery, and execution for 100–200 personnel.
• Oversee program transition activities, onboarding, and continuity of services.
• Establish and enforce work standards, processes, and performance expectations across contractor staff.
• Plan and manage resources, schedules, and priorities to meet mission objectives.

Skills

Program management

Leadership

Risk management

Communication

Education

Active Secret clearance

PMI PMP or PgMP certification

DoD 8570.01 IAT Level I certification

Job description

Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world.

Foxhole Technology is seeking a Program Manager to lead a large-scale enterprise IT services program supporting the development, administration, maintenance, and modernization of mission-critical application systems. The Program Manager will oversee a multidisciplinary team delivering comprehensive IT services, including cybersecurity, system lifecycle management, information management across on-premises and cloud environments, data center operations, network infrastructure, telecommunications, software and hardware management, software development, data science and engineering, service desk operations, and end-user support.

The Program Manager will serve as the primary contractor point of contact and provide strategic leadership to ensure successful program execution, technical delivery, and customer satisfaction. This role requires a proven leader capable of managing complex IT operations, aligning resources with mission priorities, and driving successful outcomes within a highly dynamic environment.

Responsibilities

• Serve as the contractor’s single point of contact and authorized interface with government leadership for operational, technical, and program delivery matters.
• Provide overall leadership and accountability for task order (TO) performance, service delivery, and execution of a large-scale program supporting 100–200 personnel.
• Lead program transition activities, ensuring effective onboarding, knowledge transfer, operational readiness, and continuity of services.
• Establish, communicate, and enforce work standards, processes, and performance expectations across contractor personnel and subcontractors.
• Plan, assign, and manage contractor resources, schedules, and priorities to meet mission objectives and contractual requirements.
• Monitor performance, identify and resolve issues, and implement corrective actions to maintain service quality and delivery commitments.
• Communicate organizational policies, objectives, priorities, and goals to team members and subcontractor personnel.
• Developing and maintaining program management plans
• Preparing monthly status reports and performance updates
• Facilitating technical and project meetings
• Managing risks, issues, dependencies, and action items
• Ensuring quality control and continuous improvement of program performance
• Active Secret security clearance.
• Active Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
• Minimum of seven (7) years of experience within the past ten (10) years leading and delivering IT and mission support services as a Program Manager or Project Manager.
• Minimum of five (5) years of recent experience planning and executing complex IT projects and technical activities with minimal government direction and oversight.
• Demonstrated experience managing large, complex IT service delivery environments and cross-functional technical teams.

Desired Qualifications

• Active DoD 8570.01 IAT Level I or higher certification (or equivalent DoD-approved certification).
• One or more infrastructure-related technical certifications.
• Experience supporting federal government enterprise IT programs and mission-critical systems.

At Foxhole Technology, we are committed to pay transparency in accordance with applicable laws for both applicants and our employee-owners. Actual compensation will be determined based on a number factors as permitted by law.

Foxhole Technology offers a comprehensive and competitive benefits package for employees and their eligible dependents. Benefits include medical, dental, and vision coverage; paid time off; retirement plans (401(k), Roth, and ESOP); life and disability insurance; flexible spending accounts; and education and training assistance.

$180,000 - $220,000 USD

Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. May be exposed to dust/dirt, humidity, and noise

Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.