Program Manager

Mitsui Sumitomo Insurance Group; Chicago (IL); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with match

Paid time off

Parental leave

Job summary

MSIG USA is seeking a Program Manager in its Delegated Business Unit to oversee underwriting and profitable program business, ensuring alignment with corporate objectives and regulatory requirements. The role includes managing relationships with external Program Administrators and guiding the program lifecycle.

You will conduct market research, monitor underwriting activity, update guidelines with MSMM risk appetite, and collaborate with Product Development on program coverages.

Qualifications

• Bachelor’s degree preferred.
• CPCU designation or other insurance-related coursework preferred.
• Minimum of 3 years of commercial lines underwriting experience required.

Responsibilities

• Manage relationships with external Program Administrators to ensure compliance with admitted market requirements.
• Conduct market research on proposed programs and trends to advise on new niches.
• Oversee evaluation, onboarding, and monitoring of program lifecycle.
• Monitor underwriting activities to ensure adherence to delegated authority and pricing methodologies.
• Review and update underwriting guidelines with Product Line Managers for risk alignment.
• Collaborate with Product Development to refine program-specific coverages.
• Oversee program audits and ensure bordereau data accuracy.

Skills

Communication

Analytical thinking

Stakeholder management

Education

Bachelor's degree

CPCU designation

Tools

Underwriting systems

Job description

MSIG USA continues to grow!Company Overview:MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.Summary / Job PurposeWe are seeking a Program Manager in our Delegated Business Unit. The Program Manager is responsible for underwriting and managing profitable program business , ensuring alignment with corporate objectives and regulatory requirements. This role oversees the full lifecycle of program evaluation, onboarding, monitoring, and performance management while serving as a key liaison between Program Administrators and internal stakeholders.Essential FunctionsManage relationships with external Program Administrators to ensure programs are structured and operating in compliance with admitted market requirements.Conduct market research on proposed programs and industry trends to develop recommendations on entering new program niches.Oversee assigned program business throughout the evaluation, onboarding, and ongoing monitoring stages of the program lifecycle.Actively monitor Program Administrators’ underwriting activities to ensure adherence to delegated underwriting authority, approved pricing methodologies, and state/bureau filing standards.Review, evaluate, and recommend updates to program underwriting guidelines in collaboration with MSMM Product Line Managers to ensure alignment with MSMM risk appetite.Monitor underwriting profitability and production results for assigned programs and develop action plans, including rate adjustments when necessary.Collaborate with the Product Development team to design and refine program‑specific coverage offerings.Oversee the underwriting components of multidisciplinary program audits.Partner with internal departments to ensure timely receipt and accuracy of bordereau data, as applicable.Complete Program Underwriting Unit projects and ad‑hoc requests in a timely and accurate manner.Supervisory ResponsibilitiesThis position does not include supervisory responsibilities.Qualifications/Education & ExperienceBachelor’s degree preferred.CPCU designation or other insurance‑related coursework preferred.Minimum of 3 years of commercial lines underwriting experience required.Salary: The base pay range is $110,000.00-125,000.00 . Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.Additional BenefitsHealthcare and Retirement BenefitsComprehensive medical, dental, and vision coverage401(k) with a generous employer match and profit-sharing contributionWellness incentive programLife and accidental death and dismemberment (AD&D) insuranceFlexible spending programsShort-term and long-term disability plansAdditional Benefit ProgramsPaid time off programPaid charitable leavePaid parental leaveTuition reimbursement programPersonal insurance (auto/homeowners) discountsIt's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.#LI-HybridSalary: The base pay range is $120,000.00-125,000.00 . Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.Additional BenefitsHealthcare and Retirement BenefitsComprehensive medical, dental, and vision coverage401(k) with a generous employer match and profit-sharing contributionWellness incentive programLife and accidental death and dismemberment (AD&D) insuranceFlexible spending programsShort-term and long-term disability plansAdditional Benefit ProgramsPaid time off programPaid charitable leavePaid parental leaveTuition reimbursement programPersonal insurance (auto/homeowners) discounts#LI-HybridIt's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.