Program Manager

eTeam; Charlotte (NC); Hybrid; USD 85,000 - 120,000; Full time

Job summary

eTeam is seeking a Workforce Program Manager in Charlotte, NC (Hybrid) for a 36‑month program within PGO Training and Workforce. You will establish strategic direction for Lighting initiatives, define training programs, and coordinate resources to ensure timely, on‑budget program delivery.

The ideal candidate will own outcomes, demonstrate decisiveness, and influence leadership to align training with workforce strategies and operational objectives. Travel is required across multiple locations.

Qualifications

• Bachelor’s degree or technical degree AND six (6) years minimum related work experience.
• In lieu of Technical degree(s) AND 6 years related work experience listed above, High School/GED AND 10 years related work experience.
• Experience with training design, development and delivery is preferred.

Responsibilities

• Serves as subject matter expert and manager for PGO lighting training programs (initial, continuing, & emergent)
• Manages program costs and estimates impacts of changes
• Engages business unit leaders to establish strategies and incorporate priorities into the applicable programs
• Leads the ADDIE process to implement lighting training initiatives
• Engages SMEs and leaders to establish strategic direction and lighting training initiatives
• Remains aware of business developments and industry trends affecting lighting initiatives
• Creates innovative solutions to address lighting training discrepancies
• Communicates with all levels of the organization, verbally and in writing
• Informs and directs stakeholders regarding lighting activities

Skills

Communication

Curriculum Development

Training and Program Management

Education

Bachelor’s degree or technical degree

High School/GED + 10 years related experience

Job description

Job Title: Workforce Program Manager

Location: Charlotte, NC 28202 (Hybrid)

Duration: 36 Months

Job Description

PGOTraining and Workforce Program Manager: The PGO (Power Grid Operations) Training and Workforce Program Manager establishes the strategic direction for Lighting initiative for PGO. The Program Manager defines the training for the Lighting programs to achieve PGO’s workforce strategies and operational objectives. The Program Manager supports multiple customer groups within PGO and may engage with all level of leaders within the PGO organization. This position is the project manager for various lighting initiatives. Provides strategic input for current and future lighting program development. Effectively plans, schedules, coordinates, and monitors the activities of lighting programs and negotiates resources as needed. Ensures that lighting programs are completed on time, within budget and in accordance with business needs and objectives. Monitors status and progress of lighting projects and makes necessary adjustments to plans and schedules. Makes recommendations and presentations to management and supports the communication and implementation of project deliverables.

The successful candidate will possess the following attributes:

• Total ownership of outcomes


• Assertiveness and Independent decision making


• Ability to compare alternative courses of action and select the best solution


• This position has a critical role in the development and sustainment of leader training programs

Responsibilities

• Serves as subject matter expert and manager for PGO lighting training programs (initial, continuing, & emergent)


• Manages program costs and estimates impacts of changes


• Engages business unit leaders to establish strategies and incorporate priorities into the applicable programs


• Leads the ADDIE process to implement lighting training initiatives


• Engages SME’s and Leaders to establish strategic direction and lighting training initiatives


• Remains abreast of business developments and industry trends that affect lighting initiatives, determines impacts to skills and abilities


• Creates innovative solutions to reconcile lighting training discrepancies


• Identifies strategic cost improvement opportunities


• Communicates to all levels of the organization, verbally and written


• Inform and directs stakeholders regarding lighting activities

Required/Basic Qualifications

• Bachelor’s degree or technical degree AND six (6) years minimum required related work experience


• In lieu of Technical degree(s) AND 6 years related work experience listed above, High School/GED AND 10 years related work experience

Desired Qualifications

• Master’s degree


• In addition to desired degree, 10 years related work experience


• Training Methodologies

Additional Preferred Qualifications

• Oral and written communication and presentation skills to all levels of employees and management.


• Demonstrated interpersonal and negotiation skills.


• Demonstrated analytical and problem-solving skills to evaluate concerns/issues, develop logical conclusions and make appropriate recommendations.


• Demonstrated project management skills to develop innovative, creative ideas to address complex training-related problems.


• Demonstrated group process skills to effectively facilitate group activities.


• Demonstrated leadership abilities to influence and provide direction to team members and to advise management of team members’ performance and project status.


• Demonstrated change management and influencing skills.


• Prior Training, Delivery, Development, and/or project management experience

Working Conditions

• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a **** facility.


• Office environment, meetings in conference rooms and/or through conference calls


• Frequent travel to multiple locations in six states


• 3 days in office per week, must live within commutable distance from work location


• The selected candidate will sit at both the Toddville Operations Center, NC and the **** Plaza, NC

Preferred Skills

• Communication, Curriculum Development, Training and Program Management

Travel Requirements

50 %

Qualification Assessment

• Must Have


• Education Requirements


• Bachelor's Degree


• Yes


• Mobility Classification


• Hybrid teammates