Program Manager

Ralliant; Chandler (AZ); On-site; USD 83,000 - 155,000; Full time

Job summary

PacSci EMC, a Ralliant operating company, seeks a Program Manager to own a broad portfolio of mature aerospace and defense programs, serving as the primary external customer-facing leader responsible for execution, customer confidence, financial performance, bookings, and proposals.

The role requires hands-on leadership with cross-functional collaboration, P&L ownership, and the ability to drive recovery actions on complex programs onsite in Chandler, AZ. Travel up to 25% may be required.

Qualifications

• Experience directly managing external customers and high-visibility relationships.
• Experience balancing multiple complex programs in a fast-paced manufacturing environment.
• Ability to influence without direct authority and lead cross-functional recovery actions.
• Familiarity with ETC/EAC, forecasting, margins and bookings.

Responsibilities

• Own day-to-day execution for a broad portfolio of mature/production aerospace and defense programs, serving as the external customer-facing representative.
• Manage multiple complex programs simultaneously, balancing customer priorities, schedules, contractual commitments, financial objectives, risks, and operational constraints.
• Maintain frequent customer communication, lead difficult execution conversations, and discuss issues with recovery or mitigation plans.
• Make informed decisions with incomplete information and elevate issues to protect commitments and business results.
• Own program financial performance and P&L, with understanding of ETC, EAC, forecasting and margins, with Finance support.
• Establish, report, and maintain monthly bookings and order forecasts for assigned programs.
• Partner with Pricing, Contracts, Finance and other stakeholders on proposals; ensure customer and execution requirements are captured and approvals obtained.
• Generate and release program work authorization documentation defining scope, schedules, budgets, and deliverables.
• Assess Voice of Customer feedback to understand impact and translate insights into recovery actions and growth opportunities.
• Prepare and present program reviews, customer updates, and executive-level presentations.
• Influence and align Engineering, Manufacturing, Contracts, Procurement, Finance, Quality, Strategic Sourcing, and Business Development without direct authority.
• Lead cross-functional recovery plans and ensure customer commitments are achieved.
• Maintain a hands-on presence on the factory floor to accelerate issue resolution and drive execution.
• Travel as required to support customer, supplier, program, and business needs.

Skills

Customer management

Cross-functional leadership

Communication skills

Negotiation

Financial forecasting

ERP systems

Problem solving

Education

Bachelor's degree

Aerospace/defense exp preferred

Tools

Oracle ERP

SAP ERP

Job description

PacSci EMC, a Ralliant operating company, is seeking a Program Manager to own a broad portfolio of mature aerospace and defense programs supporting major customers and mission-critical applications. This role serves as the primary external customer-facing leader for assigned programs and is accountable for execution, customer confidence, financial performance, bookings, proposals, and cross-functional recovery actions. The successful candidate will be a decisive, hands‑on program leader who actively engages with Operations and drives results across functions without direct authority.

Responsibilities

• Own day-to-day execution for a broad portfolio of mature/production aerospace and defense programs while serving as the primary external customer-facing representative for PacSci EMC.
• Manage multiple complex programs simultaneously, balancing customer priorities, schedules, contractual commitments, financial objectives, risks, and operational constraints.
• Maintain frequent customer communication, lead difficult execution conversations, communicate issues candidly with recovery or mitigation plans, and appropriately challenge requests when necessary.
• Make informed, timely decisions with incomplete information and elevate issues appropriately to protect customer commitments and business results.
• Own program financial performance and P&L outcomes, including working knowledge of estimate-to-complete (ETC), estimate-at-complete (EAC), forecasting, margins, and corrective actions, with support from Finance and Pricing.
• Establish, report, and maintain monthly bookings and order forecasts for assigned programs.
• Partner with Pricing, Contracts, Finance, and other stakeholders on proposals; own program inputs, ensure customer and execution requirements are captured, participate in reviews and negotiations, and support required approvals and signatures. Program Manager will have ownership of proposal completeness with regard to customer requirements.
• Generate and release program work authorization documentation defining scope, schedules, budgets, contractual requirements, and deliverables.
• Assess Voice of Customer (VOC) feedback to understand the customer’s operational impact, urgency, and perception of PacSci performance; translate insights into recovery actions and sustaining-growth opportunities.
• Support organic growth by identifying customer needs and communicating viable business opportunities internally.
• Prepare and present program reviews, customer updates, and executive‑level presentations.
• Influence and align Engineering, Manufacturing, Contracts, Procurement, Finance, Quality, Strategic Sourcing, and Business Development teams without direct authority.
• Lead cross‑functional recovery plans, drive accountability, and ensure customer commitments are achieved.
• Maintain a visible, hands‑on presence in Operations and on the factory floor to understand constraints, accelerate issue resolution, and drive execution; this is not a desk‑only role.
• Develop sufficient product and process understanding to manage program outcomes effectively; an engineering background is not required.
• Travel as required to support customer, supplier, program, and business needs.
• Perform other duties as assigned.

Qualifications

• 4+ years of Program Management experience preferred; exceptional candidates with approximately 3 years of relevant, hands‑on experience may be considered.
• Demonstrated experience directly managing external customers and high‑visibility relationships; internal‑only program management experience is not sufficient.
• Experience managing multiple complex programs simultaneously in a fast‑paced manufacturing environment.
• Demonstrated ability to handle difficult customer situations, communicate unfavorable news with credible recovery plans, and manage competing priorities.
• Working knowledge of ETC/EAC, forecasting, margins, bookings, and program financial performance; deep finance specialization is not required.
• Experience supporting proposals, pricing activities, contracts, and negotiations in partnership with functional subject‑matter experts.
• Ability to influence without direct authority, lead cross‑functional recovery actions, and drive accountability through completion.
• Sound judgment and the ability to make timely decisions without perfect information.
• Demonstrated comfort engaging directly with Operations and manufacturing teams to resolve execution issues.
• Strong communication, presentation, relationship‑management, and negotiation skills.
• Continuous‑improvement mindset and practical understanding of Lean/Six Sigma principles; certification is not required.
• Experience with ERP systems such as Oracle, SAP, or similar enterprise systems is preferred.

Education and Experience

• Bachelor’s degree required; field of study is flexible; Business or Engineering preferred.
• Aerospace and defense experience is preferred. Relevant experience from medical manufacturing, semiconductor, or other complex technical manufacturing environments may be considered.

Work Environment & Travel

• This position is fully onsite in Chandler, AZ, with no regular hybrid arrangement.
• The standard work schedule is Monday through Friday, with flexibility outside normal business hours when customer or program needs require it.
• Travel is expected to be up to approximately 25%, primarily for customer visits and occasional supplier support, based on program needs.
• The role operates in a fast‑paced, high‑accountability environment and requires strong prioritization, frequent customer interaction, and active factory‑floor engagement.

Export‑Control Eligibility

Due to U.S. Government contract requirements applicable to this position, only U.S. citizens are eligible for employment in this role.

Pay Range

The salary range for this position (in local currency) is 83400.00-155000.00

Is this role subject to ITAR?

The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next‑generation breakthroughs to life — faster, smarter, and more reliably. Our high‑performance instruments, sensors, and subsystems fuel mission‑critical advancements across industries, enabling real‑world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About PacSci EMC

Pacific Scientific Energetic Materials Company (PacSci EMC), a Ralliant Corporation (NYSE: RAL) operating company, makes critical missions possible. From concept to demonstration to delivery, we provide leading‑edge energetic materials, devices and subsystems for use in military and commercial applications. With engineering and manufacturing capability in Arizona and California, our associates work together to solve the toughest technical challenges with a dedication to Safety First, Quality Every TimeTM. We enable success for innumerable missions on a daily basis, impacting the lives of military personnel, law enforcement officers, commercial airline pilots, astronauts, and oil field operators. For nearly a century, PacSci EMC’s experience and expertise has been relied upon in the times When Milliseconds MatterTM. For more information, go to www.psemc.com. PacSci EMC is an equal opportunity employer. We do not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, or veteran status. Nonetheless, US citizenship is a requirement for this position due to U.S. Government contractual requirements. We are committed to providing a workplace free of any discrimination or harassment. We all have a role in building a community where everyone belongs. Where you can speak your mind, be yourself, and feel supported. It’s how we achieve more together — for each other, for our customers, and for the world. https://www.Ralliant.com/inclusion-diversity.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].