Program Manager

20 - EXOS Works, LLC; Cambridge (MA); On-site; USD 33,062 - 61,992; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Job summary

Exos in Cambridge, MA seeks a Manager to drive fitness programs and deliver an exceptional client experience. You will lead a team of fitness professionals, design engaging health promotion initiatives, and align programs with strategic goals.

This hands‑on role emphasizes leadership, client relationships, and measurable outcomes. Responsibilities include supervising staff, conducting fitness assessments, tailoring workouts for diverse clients, and ensuring safety and compliance.

Qualifications

• Bachelor’s degree in Exercise Science, Kinesiology, or related field.
• Current CPR/AED and First Aid certifications required.
• Minimum 3 years of fitness experience including hands‑on training and client interaction.
• Experience leading group exercise classes and tailoring workouts for various fitness levels.
• Prior management experience in fitness or wellness setting.

Responsibilities

• Hire, train, and supervise a team of fitness professionals, ensuring staff deliver high‑quality services to all participants.
• Design, implement, and evaluate fitness, health promotion, and incentive programs tailored to client needs.
• Align fitness programs with annual strategic planning to meet and exceed goals.
• Manage the program budget, monitor expenses, and generate detailed reports on program performance.
• Build and maintain relationships with client liaisons to ensure satisfaction and alignment.
• Perform initial fitness assessments and craft personalized exercise plans for clients.
• Offer fitness services to diverse clients, including high‑risk participants, with focus on safety.
• Ensure the fitness center and exercise areas are supervised, safe, and compliant with guidelines.
• Lead and manage the group exercise program, including scheduling and instruction.
• Perform other tasks to support department success and exceed client expectations.

Skills

Team leadership

Group exercise

Client interaction

Program design

Safety compliance

Education

Bachelor's degree in Exercise Science or related field

Job description

Job Summary: We’re looking for a Manager who will play a pivotal role in driving our fitness programs and creating a positive experience for our clients and members. This individual will lead and inspire a team of fitness professionals, delivering engaging health promotion and wellness programs that meet both immediate and long-term objectives. This is a hands‑on management position, perfect for a leader passionate about fitness, client relationships, and results.

Responsibilities

• Hire, train, and supervise a team of qualified fitness professionals, ensuring staff deliver high‑quality services to all participants.
• Design, implement, and evaluate a variety of fitness, health promotion, and incentive programs tailored to client needs.
• Align fitness programs with annual strategic planning to meet and exceed short- and long-term goals.
• Manage the program budget, monitor expenses, and generate detailed reports on program performance and outcomes.
• Build and maintain proactive relationships with client liaisons, ensuring client satisfaction and program alignment.
• Perform initial fitness assessments, craft personalized exercise plans, and guide clients through their first workouts.
• Offer fitness services to a diverse range of clients, including high‑risk participants, with a focus on safety and individual needs.
• Ensure the fitness center and exercise areas are supervised, safe, and compliant with health and safety guidelines.
• Lead and manage the group exercise program, including scheduling and instruction.
• Perform other tasks as required to support the department’s success and exceed client expectations.

Qualifications

• Bachelor’s Degree in Exercise Science, Kinesiology, or a related field.
• Current CPR/AED and First Aid certifications required.
• Minimum of 3 years of experience in a fitness environment, including hands‑on training and client interaction.
• Proven experience leading group exercise classes and tailoring workouts for various fitness levels.
• Prior management experience in a fitness or wellness setting.

Compensation and Pay

Per pay transparency requirements, the compensation for this position ranges from $24.04 - $45/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs.

Benefits

• Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.
• Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

Who We Are

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence‑based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on‑site coaching and classes, and the Exos app, as well as immersive team‑building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

Equal Opportunity Employer

We are an equal opportunity employer EXOS is proud to be an equal opportunity employer.

We are committed to creating an inclusive and welcoming workplace for all.

We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.

Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here: EEO is the Law EEO is the Law Supplement