Program Manager

The Regents of the University of California on behalf of their Los Angeles Campus; California, Los Angeles (MO, CA); Hybrid; USD 50,000 - 80,000; Full time

Job summary

An established educational institution is seeking a Program Manager to oversee operations for its growing Master of Legal Studies and Executive Education programs. This dynamic role involves managing CRM systems, supporting admissions, and maintaining web content. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication and organizational skills while collaborating closely with faculty and staff. If you're passionate about education and ready to make a significant impact, this opportunity offers a chance to contribute to innovative programs and engage with a diverse student body.

Benefits

Health insurance

Retirement plan

Flexible schedule

Professional development opportunities

Paid time off

Qualifications

• 5-7 years of professional experience in higher education.
• Experience with CRM systems and webpage management.
• Demonstrated ability to organize and implement events.

Responsibilities

• Support operations and administration of legal studies programs.
• Manage CRM and webpages to support admissions and services.
• Collaborate with the Assistant Dean to innovate and problem-solve.

Skills

CRM Management

Salesforce

Webpage Management

Communication Skills

Event Logistics

Analytical Skills

Confidentiality Management

Interpersonal Skills

Problem Solving

Organizational Skills

Education

Bachelor's Degree in related area

Tools

Salesforce

Slate

Canvas

Job description

Special Instructions to Applicants

Applicants must submit a resume and cover letter in order to be consider for this position.

This is a student facing role. Incumbent will need to be on site at UCLA's Campus a minimum of two days per week or additional days as operational needs dictate.

Department Summary

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Position Summary

The Program Manager will support the operations and administration of UCLA School of Law's fast-growing Master of Legal Studies and Executive Education programs. Under the general direction of the Assistant Dean of Graduate Studies and Professional Programs, the Program Manager's responsibilities will include managing the department's CRM (Salesforce) and webpages and supporting admissions and student services by operating and maintaining the various required university systems (including OASIS and Slate). The Program Manager will work closely with the Assistant Dean to plan, innovate, problem-solve, and adapt in a constantly evolving atmosphere. The Program Manager must be flexible, eager to learn and thrive in a fast-changing environment.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

5-7 years Professional experience preferably in a higher education. (Required)

Experience using CRM, Salesforce, Slate, and Canvas. (Preferred)

Experience updating, designing, and managing webpages. (Required)

Experience and familiarity with UCLA administrative procedures and organziational structures. (Preferred)

Demonstrated ability to use SAAS or university systems to advance an organization. (Required)

Demonstrated ability to organize and implement the logistical requirements of events and programs. (Required)

Interpersonal skills to communicate and interact with faculty, staff, students, vendors, and the public. (Required)

Demonstrated ability to speak clearly, distinctly, and diplomatically to obtain or relay concise, relevant information, while using correct vocabulary and grammar. Demonstrated listening skills to understand accurately instructions and to carry out tasks. (Required)

Ability to maintain confidentiality of information with tact and discretion. (Required)

Ability to establish and maintain effective, collaborative relationships and to enlist support of all levels of faculty, staff, student, campus, and community constituencies and to mobilize team effort to accomplish Program goals. (Required)

Ability to set priorities that accurately reflect the relative importance of job responsibilities and deadlines. Skilled in working collaboratively to prioritize work demands and resources to meet anticipated deadlines. (Required)

Ability to take initiative, work independently, organize workflow, establish a productive work environment, and follow through on assignments with minimal supervision. (Required)

Excellent writing skills to draft correspondence, memos, reports, promotional materials, and informational documents that are clear, logical, and concise. (Required)

Ability to adapt to a changing work environment as a part of a growing program. (Required)

Excellent analytical skills and the ability to think creatively to solve problems and develop solutions. (Required)

Resourceful, creative, attentive to detail, and service-oriented. Able to analyze situations and define problems or objectives, identify relevant factors, formulate logical conclusions, and recognize alternatives. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree in related area and/or equivalent combination of education and experience/training (Required)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Ability to travel to travel to conferences, events, and student recruiting opportunities. (Required)

Flexibility with schedule, with proper notice, as needed to produce and attend events, including occasional early morning, evening, or weekend events. (Required)

Ability to work a minimum of 2x per week onsite or as operational needs dictates. (Required)

10% Domestic Travel

Schedule

Monday - Friday | 8:00 a.m. to 5:00 p.m.
Union/Policy Covered

99-Policy Covered
Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=40093029