Program Manager

NTT DATA, Inc.; Arlington (VA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading IT services company is seeking an experienced Program Manager to lead a complex enterprise IT engineering program in Arlington, VA. The role involves serving as the main point of contact for government leadership, ensuring high-quality performance and compliance. Candidates should have PMP certification, at least 10 years of IT program management experience, and a Bachelor's degree in a related field. Strong skills in risk management and team leadership are essential. This role offers an opportunity to work within a secure federal environment.

Qualifications

• 10 years of experience in IT program management.
• 5 years of experience supporting federal environments.
• Ability to manage enterprise IT programs involving network and cloud.

Responsibilities

• Serve as the primary contact for the COR and senior government stakeholders.
• Oversee performance tracking, quality control, and risk management.
• Develop and maintain program-level documentation including project plans.

Skills

Project Management Professional (PMP) certification

IT program management expertise

Risk management

Agile and Scrum methodologies

Cross-functional team management

Education

Bachelor’s degree in management, computer science, information systems or related

Job description

Job Summary

We are seeking an experienced Program Manager to lead a large, complex enterprise IT engineering and operations support program within a highly secure, mission-driven federal environment. This individual will serve as the single point of contact for government leadership, providing strategic oversight, operational direction, and disciplined program governance across multiple technical task areas including engineering, cloud, network, and operations. The Program Manager will be responsible for ensuring high-quality performance, schedule adherence, risk mitigation, and continuous improvement across all aspects of program execution.

Job Duties

• Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and senior government stakeholders
• Provide overall leadership and management across all contract task areas
• Oversee performance tracking, quality control, risk management, invoicing, staffing, and subcontractor coordination
• Lead weekly and monthly reporting, including preparation and delivery of Weekly Status Reports (WSRs) and Program Management Reviews (PMRs)
• Ensure compliance with contractual requirements, security policies, and enterprise governance standards
• Develop and maintain program-level documentation including project plans, staffing plans, and quality control plans
• Coordinate project schedules, track milestones, and manage interdependencies across technical teams
• Identify program risks and develop mitigation strategies to ensure successful execution
• Ensure effective transition of engineered capabilities into operations and sustainment environments
• Foster collaboration between engineering and operations teams to drive continuous improvement
• Maintain availability during standard business hours (0800–1600 ET, Monday–Friday) and respond to urgent issues within required timeframes

Basic Qualifications

• Project Management Professional (PMP) certification
• 10 years of experience in IT program management
• 5 years of experience supporting federal environments
• Bachelor’s degree in management, computer science, information systems, or a related field.
  • 10 additional years of network engineering and design experience required in lieu of a degree.

Preferred Qualifications

• Demonstrated experience managing enterprise IT programs involving network, cloud, infrastructure, or systems engineering
• Experience applying Agile and Scrum methodologies in a federal or enterprise IT environment
• Proven ability to manage cross-functional technical teams and multiple concurrent workstreams
• Experience leading programs with structured reporting, risk management, and quality assurance processes
• Experience managing large, multi-year federal IT contracts
• Experience within highly regulated or classified environments
• Familiarity with enterprise architecture frameworks and IT modernization initiatives
• Experience supporting cloud migration and hybrid infrastructure environments
• Strong executive-level briefing and communication skills
• Demonstrated success driving process improvement and operational efficiencies

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